Medical Care at WDW

amarberry

DIS Veteran
Joined
Nov 12, 2004
Messages
1,172
We leave in 2 days for WDW. I'm trying not to be concerned about the "swine flu", but in the unlikely event that a member of our family does develop a high fever, I was wondering what the choices were for medical care. We won't have a rental car.

Are there urgent care centers in addition to the hospital? How is transportation to one of these places handled? I saw mention in another post about a Disney van taking someone. Will Disney provide transportation or will we need to cab over?

I don't mean to come off as too crazy or paranoid about this, but if there are different options, I'd like to know and be prepared.
 
Hi There,
Several years ago on our first trip to the World with kids, our 4 year old son came down with a cold, but at the time we thought that it was much more serious. He would start coughing and not be able to get his breath. It was late at night, and we were staying at the Movies Resort.

We didn't know what to do. We didn't want to over react and ruin our vacation by spending a night in the emergency room for nothing, but neither did we want to wait until it was too late. Not being able to get your breath is pretty scary.

He would wake up and not be able to get his breath, but then go back to sleep and seem fine. He did this about 6 times off and on. My husband called the desk to see if they had some kind of in-house doctor. We didn't feel confident about driving and trying to find our way out of Disney and through Orlando to a hospital. What if he stopped breathing on the way? The lady at the desk told us that we wouldn't want to do an in-house doctor because it would be the most expensive thing we ever did. That wasn't very helpful. We waited out another round of coughing then DH went down to the desk to get directions to a hospital. He decided that if he saw the directions and didn't feel able to drive it, he would take a taxi with the son.

This time he came back with more comforting news. The new lady at the desk told him that all he needed to do was dial 911 (We felt strange about this as we really weren't sure if it was an emergency.), the EMT's would come to our room discreetly and check out our son FREE OF CHARGE. Yes, can you believe it????? FREE OF CHARGE AT DISNEY!!!!! They would evaluate him and make the decision for us to go to the hospital or not.

It was so discreet. No one even knew that we had called the ambulance. We heard the sirens very, very far away, but then they turned them off as they came into the resort. They asked me to meet them on the balconey to help them find the room faster. I did. They dismissed our apologies of not being sure if we should call them. They said this was the best way and encouraged us for calling. They tested his lungs and said he was probably allergic to the swamp that Disney was built upon. They had some medicine charged to our room and delivered. It wasn't necessary to go to the hospital. We were so thankful that this terrible ordeal was simplified and discreetly taken care of by Disney. Left to our own devices, we would have wasted the night and ultimately, the next day (not to mention lots of money) at the hospital.

BOTTOM LINE: When in doubt and unsure of what to do, I guess you should call the Reedy Creek Paramedics.

So the bottom line is.......Call the ambulance. It is what they want you to do.
 
DS6 (now 16) developed a hernia at Magic Kingdom after riding Grand Prix. Screaming in pain, scared, bulge in his abdomen. Rushed him to med station by front entrance, he had fallen asleep in stroller by then from heat & pain. Nothing they could do - ambulance cannot reach them?? Had to ride monorail to TTC & get taxi to Celebration Hospital. Wonderful there, hernia relaxed by then and were able to continue our vacation! (Had surgery a month later...)
 
These are great ideas! Thank you for posting your experiences. Swine Flu scare or not it is always best to be prepared when traveling. Last month I had gotten the name and number of a doctor in Orlando from our children's MD, just in case of an emergency.
 

In 2007 our 1 year old wasn't feeling well so we took her to first aid in Epcot and they took her temperature and confimed the fever. We thought she might have an ear infection so they called the local urgent care who sent a van to pick us up. After our visit with the doctor, the same van took us back to our hotel. There wasn't any charge for the service, just the doctor visit.
 
Thank you all for this helpful information. I'm a "recovering" germaphobe, so I'm trying to not freak out about all of this, although I think I may be falling off the wagon a bit judging by the amount of purell, wet ones, and vitamin c that i have packed. I just figure that I'll take everyone's temperature every morning and night and if anyone has a fever, I'll be dragging them to a doctor to, hopefully, get some tamiflu.

You know...I thought I was doing okay about this and then Joe Biden had to say on the Today show this morning that he told his family not to travel on airplanes, subways, etc. I'm more freaked out about the planes than the park!
 
Hi There,
Several years ago on our first trip to the World with kids, our 4 year old son came down with a cold, but at the time we thought that it was much more serious. He would start coughing and not be able to get his breath. It was late at night, and we were staying at the Movies Resort.

We didn't know what to do. We didn't want to over react and ruin our vacation by spending a night in the emergency room for nothing, but neither did we want to wait until it was too late. Not being able to get your breath is pretty scary.

He would wake up and not be able to get his breath, but then go back to sleep and seem fine. He did this about 6 times off and on. My husband called the desk to see if they had some kind of in-house doctor. We didn't feel confident about driving and trying to find our way out of Disney and through Orlando to a hospital. What if he stopped breathing on the way? The lady at the desk told us that we wouldn't want to do an in-house doctor because it would be the most expensive thing we ever did. That wasn't very helpful. We waited out another round of coughing then DH went down to the desk to get directions to a hospital. He decided that if he saw the directions and didn't feel able to drive it, he would take a taxi with the son.

This time he came back with more comforting news. The new lady at the desk told him that all he needed to do was dial 911 (We felt strange about this as we really weren't sure if it was an emergency.), the EMT's would come to our room discreetly and check out our son FREE OF CHARGE. Yes, can you believe it????? FREE OF CHARGE AT DISNEY!!!!! They would evaluate him and make the decision for us to go to the hospital or not.

It was so discreet. No one even knew that we had called the ambulance. We heard the sirens very, very far away, but then they turned them off as they came into the resort. They asked me to meet them on the balconey to help them find the room faster. I did. They dismissed our apologies of not being sure if we should call them. They said this was the best way and encouraged us for calling. They tested his lungs and said he was probably allergic to the swamp that Disney was built upon. They had some medicine charged to our room and delivered. It wasn't necessary to go to the hospital. We were so thankful that this terrible ordeal was simplified and discreetly taken care of by Disney. Left to our own devices, we would have wasted the night and ultimately, the next day (not to mention lots of money) at the hospital.

BOTTOM LINE: When in doubt and unsure of what to do, I guess you should call the Reedy Creek Paramedics.

So the bottom line is.......Call the ambulance. It is what they want you to do.

Wow... now *that* is good to know.
 
My son woke up sick on our trip last August. There's an Urgent Care, but it doesn't open until normal office hours time (don't remember exactly, but we were up at 6:30 and I didn't want to wait). Also, they do send a van around to pick up people, but when I'm on vacation, I really don't want to ride in a shuttle bus with all the other sickies from around the world who need a trip to Urgent Care on their vacation. :lmao:

I was hesitant to go to the ER because I'm used to ERs that have waits of hours and hours and hours. The front desk person at Beach Club told that she was certain that I'd wait longer at Centra Care than I would at Celebration Hospital though - and she was totally right. I was going to take a cab, but the BC manager offered us a ride and we got the white Disney van drive to the hospital and took a cab back. We were in and out super fast and back to the hotel by the time the parks started opening. The longest part of the trip was the stop at Wal-Greens for medications. Celebration Hospital was great though. Courteous and fast ER. Very clean. Play area for kids. The only downside was that they do have an on-site pharmacy - but it's not open on the weekends.

We leave in 37 days and I've been trying to think about how I'd handle it if we got the flu while we're there. I'll be traveling alone with my son, so that adds a little bit more worry. I plan on packing lots of Motrin for both of us (but I always do). I really feel like we probably shouldn't leave the room and travel to a doctor/hospital unless absolutely necessary - you're just spreading it to more people that way. I'm just not sure what we'll do, but I'm trying not to dwell on worst case scenarios. I have a worry in the back of my head that cab drivers would probably refuse to transport obviously sick people to the hospital, too (would you want a flu-ish person jumping in a car with you right now, LOL?). I guess we'd probably just try to stay in our room and gut it out and call an ambulance if we need more help.
 
Here's some information about getting a house call to your hotel room, and about having prescriptions delivered to your hotel. My family has never had to try any of these (happily), so I can't vouch for them from personal experience. I think I got this out of some of the guidebooks, and wrote it down just in case.

House calls to your hotel room:

- All Disney hotels are supposed to have physicians on call 24 hours a day. Contact Guest Services at your hotel or call 407-396-1195.

- Centra Care has 24-hour in-room visits. 407-938-0650.

- EastCoast Medical Network has 24-hour in-room visits. 407-648-5252

- D.O.C.S. (Doctors on Call Service) has 24-hour in room visits. 407-399-DOCS.

- Turner Drugs charges $5 to deliver a prescription to your hotel’s front desk. 407-828-8125
 


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