Mears Connect Email..?

[Madame]

Has anyone ever not gotten an email confirmation after booking with Mears Connect? My CC has been charged and I've searched the spam/junk folders and nothing.

Thank goodness I'm neurotic and screenshot all confirmation screens so I at least have the reservation number. I sent them an email requesting they forward/send it, but that's gone unanswered as well. Just wondering if this is the Mears MO (I've heard a mix of reviews online and this is our first trial run with them - if we have issues we'll look elsewhere in future).

Thx.

 

[MouseyMin]

Yes, I did get emails (2 of them) after making the reservation. They were very complete, and even had the pick up time for the return trip. Maybe someone's server is down?

I had absolutely no problems with Mears. The bus for the return trip arrived about 5 minutes early, and I only had to wait about 10 minutes for the trip from the airport to my hotel.

 

[Madame]

Yes, I did get emails (2 of them) after making the reservation. They were very complete, and even had the pick up time for the return trip. Maybe someone's server is down?

I had absolutely no problems with Mears. The bus for the return trip arrived about 5 minutes early, and I only had to wait about 10 minutes for the trip from the airport to my hotel.

Thanks! I’ll give them a couple of days but am getting the impression I’ll need to call.

 

[Madame]

Just closing out this thread. I did get 2 emails from Mears after about 72 hrs. I’m not sure if it was just delayed originally or my follow-up asking for them to resend the confirmation triggered it. I’ll definitely continue to screenshot the confirmation screen going forward.

 

[yankebabie]

I booked mears for June trip and I also got 2 email confirmations one for each of us