My experience at Taste Pilots was awful. It was a busy day but the service and food were deplorable.
The wait to order wasn't very long (about five minutes). We ordered standard items off the menu, no special orders, substitutions or anything like. From ordering one proceeds to the counter to pick up the food. It took 22 minutes from the time we ordered (not when we entered the line) until we got the food. There were several employees standing around behind the counter with no idea what to do, food was not coming out of the kitchen. After about 15 mintues we asked if there were any managers around because no one seemed to be doing anything. The only respose we got was a shrug.
We finally got the food. The burger was as bad as the worst burger that I've gotten at a theme park (cold and dry). I've had some bad experiences with food at Six Flags, but the food cost less and arrived faster. I have higher expectations for Disney. The chicken sandwhich not so bad (not great but edible), fries were cold. Based on this I can only assume that our food spent the entire 22 minutes sitting on a tray in the back before being served to us.
Long wait, bad food, staff that didn't seem to know what to do. I go to a lot of theme parks and this is the worst I have ever seen. Our other dining experience at DCA was slightly better (not good, but not deplorable). I would definately avoid eating the park.