MDE using MNSSHP tickets instead of PH!

[jimandami]

I was wondering if anyone else has had this issue yet. I hadn't planned to link our MNSSHP tickets to MDE, but when we purchased them, they automatically became linked. We have a large party of 9 and I was trying to make some practice FP+ today just to make sure all the tickets were linked properly and I had access to everyone in the party. Everything was going fine until I tried to select HS, Epcot, or AK as the park. MDE told me some members of my party didn't have valid admission for that park, so I am wondering if it is preferentially using the MNSSHP tickets and not recognizing everyone's MYW tickets? Any suggestions?

Thanks!!

 

[Robo]

I was wondering if anyone else has had this issue yet. I hadn't planned to link our MNSSHP tickets to MDE, but when we purchased them, they automatically became linked.

We have a large party of 9 and I was trying to make some practice FP+ today just to make sure all the tickets were linked properly and I had access to everyone in the party.

Everything was going fine until I tried to select HS, Epcot, or AK as the park. MDE told me some members of my party didn't have valid admission for that park, so I am wondering if it is preferentially using the MNSSHP tickets and not recognizing everyone's MYW tickets? Any suggestions?

Thanks!!

If the problem persists, call the WDW IT dept. at 407-939-3471 or 407-939-7849.

 

[jimandami]

If the problem persists, call the WDW IT dept. at 407-939-3471 or 407-939-7849.

Thanks! That's what I was hoping to avoid!

 

[Tarheel girl 1975]

Thanks! That's what I was hoping to avoid!

The one time that I had to call them, they were able to fix the problem pretty quickly.

 

[Altoqueenkelly]

No, dont call them.... this is happening to almost everyone. It is because you are not at your FP+ window yet. We had the SAME exact thing. I just practiced the system with MK and then on my 60 day window the message was gone, everything opened up without a single issue

 

[jimandami]

No, dont call them.... this is happening to almost everyone. It is because you are not at your FP+ window yet. We had the SAME exact thing. I just practiced the system with MK and then on my 60 day window the message was gone, everything opened up without a single issue

Thank you! I just didn't want to be waiting up until midnight and then not be able to book!

 

[Altoqueenkelly]

Thank you! I just didn't want to be waiting up until midnight and then not be able to book!

I was worried too, but saw others with the same thing. It'll open up to normal at 60 days

 

[Robo]

Thank you! I just didn't want to be waiting up until midnight and then not be able to book!

Something that you may or may not know...

There have been multiple nights when guests have logged on to MDE at Midnight (ET) on the appointed night to make FP+ reservations, only to be blocked.

On many of those nights, their ability to book opened one hour later (1:00AM ET.)

Nobody can predict if or when that will happen (or why.)

So, be prepared, just in case.