MDE question regarding Resort reservations

chris4disney

DIS Veteran
Joined
Feb 3, 2006
Messages
1,219
Not sure where to post this question, so Mods please move if there is a better place.

In My Disney Experience app, regardless if I'm viewing it on my phone, tablet or desktop... I can view my two different resort reservations for the month of June just fine. Yesterday I booked a third trip for the month of November. As soon as my TA sent me the confirmation number yesterday I opened up MDE on MY PHONE and added the resort confirmation number. Once I did that, went to "Future Plans" on the app and scrolled down to confirm that the new November reservation was there. It was not. :( So I then logged into MDE on my desktop computer... It is showing up there. I then took out my tablet and opened up MDE there and the new reservation is showing up there too. But now back to viewing MDE on my phone... a no show... even still today. Weird. Any suggestions other than to have to call Disney tech support?
 
Not sure where to post this question, so Mods please move if there is a better place.

In My Disney Experience app, regardless if I'm viewing it on my phone, tablet or desktop... I can view my two different resort reservations for the month of June just fine. Yesterday I booked a third trip for the month of November. As soon as my TA sent me the confirmation number yesterday I opened up MDE on MY PHONE and added the resort confirmation number. Once I did that, went to "Future Plans" on the app and scrolled down to confirm that the new November reservation was there. It was not. :( So I then logged into MDE on my desktop computer... It is showing up there. I then took out my tablet and opened up MDE there and the new reservation is showing up there too. But now back to viewing MDE on my phone... a no show... even still today. Weird. Any suggestions other than to have to call Disney tech support?
try to delete the app, install again, and log back in.
 





New Posts










Save Up to 30% on Rooms at Walt Disney World!

Save up to 30% on rooms at select Disney Resorts Collection hotels when you stay 5 consecutive nights or longer in late summer and early fall. Plus, enjoy other savings for shorter stays.This offer is valid for stays most nights from August 1 to October 11, 2025.
CLICK HERE













DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top