McDonald's drive thru - are you really going to hand me that?

[ZuZugal]

Just left the the McD drive thru. Ordered happy meal, chocolate milk, and large iced tea.

The person in the car ahead of me was handed a happy meal, chocolate milk, and large drink which set down in her car. She had words with the McD employee, then handed everything back. Employee then hands lady in car a larger bag and a small drink. Lady drives off.

I pull up. Employee tries to hand me happy meal bag and large drink. I said "I saw you just handed that to the car ahead of me, and she handed it back. I really don't want something that was handled by someone else. Can you please get me a new drink?"

Employee to me "No, we just handed her the food bag, not anything else."

I then told her I saw the lady hand everything back and I knew it was mine. Please don't lie to me or argue with me. I would like my order and I don't want anything that someone else just had in their car. Thanks!

I am not a germaphobe, but come on this is FLU SEASON!! How do I know that lady didn't sneeze or what the heck germs surround her cup holder that she put my drink in!! (sure, for only a few seconds, I get that).

I know I'll hear plenty of "just let it slide" comments (which I usually do I admit) but it's FLU SEASON!!

What would you do????

 

[Christine]

I wouldn't be worried about the flu.

I just don't think that food should be served to customer and given back to the server and then served to another customer. I know it was wrapped up and all but still.

 

[Sparkly]

The woman didn't touch the food inside, it's all wrapped. What's the big deal? A few germs won't hurt you.

 

[crashbb]

If I were that worried about FLU SEASON I wouldn't be ordering food from the drive through in the first place.

I would expect food that had not been given to someone else first, but not because I was worried about the flu (again, if I were that worried about the flu, I wouldn't be eating out in the first place).

 

[Emteach]

I wouldnt be too concerned about the food bag but would absolutely ask for another drink (and have before). The food once you get the package that is that but the drink you have your hands on throughout.

 

[sissy_ib]

I'm pretty sure that is a health code violation. They should have made you all new food and drinks.

 

[Anne34]

The woman didn't touch the food inside, it's all wrapped. What's the big deal? A few germs won't hurt you.

Yep....no big deal. Everything is still in the package and the drink you only touch the outside. Straw is still closed. You can get flu anywhere and I don't think the cup is going to be any worse than touching something in Target, walmart, grocery store, etc.

 

[happygirl]

Wouldn't have bothered me at all.

 

[rgf207]

It's actually a food safety violation to do what they did. Once anything is handed to a customer it cannot be taken back and given to someone else

Source: I used to be a manager at a fast food restaurant

Sent from my Galaxy SIII using DISBoards

 

[ZuZugal]

FWIW I was only concerned about the drinks, not the food bag. And I was irritated that the employee lied out it more than anything...

 

[ICF]

Much ado about nothing, IMO

 

[JennaDeeDooDah]

Wouldn't have bothered me at all.

Same here. I mean, I have never gotten a drink from McDonalds with the straw in it, so I'm assuming that there was no straw in this drink and that the lid was still intact. I would have taken the food and the drink with no problem at all. That's me, though.

 

[Lorelei Lee]

My problem is with the employee. It's an obvious health code violation, and the customer has pointed it out to the employee and complained. That's when the employee should apologize profusely and give the customer what she wants.

 

[clarkshel]

Wouldn't bother me at all and I certainly wouldn't have written about it on a forum. Not a big deal at all. I think OP overreacted.

 

[donaldlovesdaisy]

I don't blame you I would have also asked for new stuff !

 

[Stitchfans]

My problem is with the employee. It's an obvious health code violation, and the customer has pointed it out to the employee and complained. That's when the employee should apologize profusely and give the customer what she wants.

I agree with this. Plus, all she was really asking for was a new drink.

 

[LongLiveDisney]

Wouldn't have even crossed my mind.

 

[ZephyrHawk]

Wouldn't have cared. Consider the person you just exchanged money with, or who juggled your credit card. Think of how many other people he or she has handled money for in the last hour. Its not like they use antibacterial lotion after every transaction. Personally I feel there's so darn many ways to pick up germs it's pointless to worry too much about them.

 

[dawnhaze]

It's a health code violation, but so is half the stuff that happens daily in fast food places. Bonus: your food was probably made by someone who has to come to work even if they're sick.

 

[bballmom56]

That happened to me too at McD's drive thru. I thought it was probably a health code violation and considered saying something and requesting a new order (and it was only a McDouble and sweet tea), but I didn't.