Yikes! I just realized that I had been away from the group since 8/2. While I was surprised initially, thinking back I realize that "my" world has been hectic (much more than usual) so I guess it figures. Anyway, I am at WDW now. We arrived at BLT on 8/18 and moved to BV today. BLT was awesome. So far, I cannot say the same for BV. Up to now, I felt confident that Disney was doing a great job in all things - cleaning, sanitizing, social distancing, etc. - related to COVID. However, when we checked into our 1 bdrm unit here, we were dismayed to find that the unit was not clean: cereal and small pieces of trash on the floor; food crumbs on the silverware and in the drawer, bedroom carpet has stains but also needed addl. vacuuming, dry detergent was spilled on the floor in front of the washer . . . ! So, while these things may not necessarily ruin our stay, I found that I was very anxious because they did not demonstrate that Disney is going above and beyond its ordinary cleaning (as they have been touting.) Our luggage had all been delivered to our room (and my daughter was in the process of putting away the groceries we'd purchased) when I called the front desk. The bellman asked me if I wanted him to speak with mgmt but I told him that I was awaiting a call (since the cast member who answered my call said that she'd have a manager contact me.) Anyway, the mgr. offered to move my room but we just didn't feel like packing up and moving so she sent 2 housekeepers to the room (kids went to the pool; I sat on the balcony) to take care of the issues. She also wanted to have housekeeping do a full cleaning (change linens, etc.) tmrw but I declined. Heck! If I thought that I needed that, I would have definitely changed the room.
