LindaBabe, I did use my real name only, but that's because Amy and I had struck up quite an email correspondence, as well as posting frequently on each other's pre-trip reports. Their wish trip was not long before ours. The real issue on which we bonded related to the wonderful contribution of a CM at Universal - Fred of the Scooby Doo gang - who went so far above expectations and gave Clay memories of a lifetime. Amy wanted so much to ensure that "Fred" was recognized for all he did, that he would understand the impact that he had on Clay's Wish Trip. However, she wasn't getting much reaction from Guest Services at Universal. Amy's trip report had touched me deeply and I wanted to help, put on my thinking cap, checked out how Universal management is organized and called the assistant to the CEO of Universal Parks. Who's a really stand up guy, it turns out. Amy wrote a fabulous letter about their trip, including excerpts from her Ttrip report and sent it along. After a while she received an amazing response and Fred was recognized in team meetings - I mentioned it to "Shaggy" when we were at Universal on our trip and they all remembered it.
Anyway, that's a long way to say you might want to include your DIS name too. She has a special place in her hearts for Wish Families. I am sure she will appreciate your message.
Alison