BridgetBordeaux
DIS Veteran
- Joined
- Jun 27, 2008
- Messages
- 3,357
I received a phone call from WDW in response to an email I sent them regarding the modified rope drop procedure we experienced the last Thursday of May. The cast member agreed with me that the new procedure actually reduces guest safety...............opposite of their intention. He said he would pass my comments on to the operation folks.
Here is most of my original email:
Hello,
I am an annual pass holder and have been present for the opening of the Magic Kingdom over 20 times since 2008. I have never experienced the chaos and crushing crowd that I experienced during our recent visit on May 29th 2014.
The "pacing" of the crowd by using a rope actually caused the greatest risk to guest safety I have ever experienced.
Here are the reasons why:
1. While the tightly packed group is walking together as one large mass, it is almost impossible to ensure that I was able to take my steps on the asphalt as opposed on the trolley tracks or the gaps between them. I twisted my ankle several times while walking down Main Street. Although I did not injure myself, it was very uncomfortable.
2. Trying to fit all of the Main Street group through the center of the castle (after splitting them up to go up the ramp on each side) was also very chaotic. I witnessed parents and children become seperated due to the nature of the crowd movement.
3. My own daughter had her hand clinging to my backpack as we progressed towards the castle when an unknown adult placed their hand around my daughter's wrist and physically removed her hand from my backpack so that they could then fall in place behind me...........thereby seperating the two of us for the duration of the walk to the Seven Dwarfs Mine Train.
4. I witnessed for the first time ever an "angry mob" mentality as the group pushed and pulled left and right (and forward and back) for most of the time as we made our way around the hub. The anger and tension continued all the way to the attraction.
5. I experienced a genuine concern for the safety of anyone that might have fallen down during this procedure. They would have been literally trampled by the crowd.
So..............please provide updates here as to your recent MK rope drop experiences. We may return for a quick trip in July and would like to have an idea on what to expect.
Thanks!
Here is most of my original email:
Hello,
I am an annual pass holder and have been present for the opening of the Magic Kingdom over 20 times since 2008. I have never experienced the chaos and crushing crowd that I experienced during our recent visit on May 29th 2014.
The "pacing" of the crowd by using a rope actually caused the greatest risk to guest safety I have ever experienced.
Here are the reasons why:
1. While the tightly packed group is walking together as one large mass, it is almost impossible to ensure that I was able to take my steps on the asphalt as opposed on the trolley tracks or the gaps between them. I twisted my ankle several times while walking down Main Street. Although I did not injure myself, it was very uncomfortable.
2. Trying to fit all of the Main Street group through the center of the castle (after splitting them up to go up the ramp on each side) was also very chaotic. I witnessed parents and children become seperated due to the nature of the crowd movement.
3. My own daughter had her hand clinging to my backpack as we progressed towards the castle when an unknown adult placed their hand around my daughter's wrist and physically removed her hand from my backpack so that they could then fall in place behind me...........thereby seperating the two of us for the duration of the walk to the Seven Dwarfs Mine Train.
4. I witnessed for the first time ever an "angry mob" mentality as the group pushed and pulled left and right (and forward and back) for most of the time as we made our way around the hub. The anger and tension continued all the way to the attraction.
5. I experienced a genuine concern for the safety of anyone that might have fallen down during this procedure. They would have been literally trampled by the crowd.
So..............please provide updates here as to your recent MK rope drop experiences. We may return for a quick trip in July and would like to have an idea on what to expect.
Thanks!