My credit card showed three transactions and three refunds so it didn't take the money off my card. I ended up using a different card that I didn't want to use. I'm guessing I'll have to call to change it for future payments.
They said, “the booth will probably start processing those if the app isn’t working by the evening.” That’s when I said I was leaving by 4 and they told me to screenshot everything and take pictures of being at the ticket booths.
My key is also not showing on my profile. I'm guessing once I scan into the park it will show up. My best guess is because my pass wasn't purchased under my profile, but under my sisters. Her profile is showing a key.
Scan the barcode from your pass, or add the numbers directly. It won't show up on it's own since another person bought it
Yea, mine was also purchased under a different account--I have a message to chat, but who knows if I will hear back.
Yea, mine was also purchased under a different account--I have a message to chat, but who knows if I will hear back.
It just seems so ridiculous that when I go to make a park reservation, both through the app (which takes me to safari on my phone) or through the desktop, it recognizes my key, but the key doesn't show up in my profile. I go in a couple of weeks, so if I do not hear from them with advice, I will just have to go to the ticket booth, I guess? Lol, this shouldn't be so complicated!! I have had my disney account for MANY years, which included being an AP. Oh well! I guess I am just envious of that cute little graphic on the app!
That isn't the issue, but thanks
I purchased two magic key passes, one for me and one for someone else. Both show up in my profile on the web page under membership and passes. However, it doesn't show on his profile on the web. It will not let me link it as it says it's already associated with an account.Yea, mine was also purchased under a different account--I have a message to chat, but who knows if I will hear back.
It just seems so ridiculous that when I go to make a park reservation, both through the app (which takes me to safari on my phone) or through the desktop, it recognizes my key, but the key doesn't show up in my profile. I go in a couple of weeks, so if I do not hear from them with advice, I will just have to go to the ticket booth, I guess? Lol, this shouldn't be so complicated!! I have had my disney account for MANY years, which included being an AP. Oh well! I guess I am just envious of that cute little graphic on the app!
Well that’s concerning. We were assuming hotel guests would have higher priority over MK and were holding off buying them for our January trip.
OK, I changed my mind, again! I went through the drill and purchased today.
