tgree9369
DIS Veteran
- Joined
- Sep 19, 2014
1-407-939-5277 - but was transferred by the CSR - they are well aware of the issue.Do you know which number you called?
1-407-939-5277 - but was transferred by the CSR - they are well aware of the issue.Do you know which number you called?
I called the help desk yesterday on an unrelated topic and asked if they would be getting more of these upgrade MBs. I was advised that they are not expecting to get more of the same ones. The CM said that she is speculating on "office talk" that they will get different ones and they are expecting the price point to be a little higher.
Purely speculation on her part at the point, but interesting she said that.
I paid for 3 upgraded bands on the first day they were released. They arrived yesterday and only 1 was upgraded. I'm fine with them being sold out, but my credit card was charged for 3. Any chance of this being fixed? I plan to call later today, but I'm not looking forward to it.
Just received my luggage tags yesterday. I got 3 yellow and 1 grey. I am assuming that when you do the upgrade, you get whatever they decide, which is fine by me. They came in a plain white envelope with the Disney destinations logo in the return spot - inside was the traditional blue smaller envelope with the luggage tags and straps.I did not receive my souvineer luggage tags with my bands (hard plastic and about the size of a credit card). These traditionally have been included with the bands but I received the straps (useless without tags lol). I called a few different numbers - and no one was able to resolve and I gave up after 2.5 hours of calls.
But just as a point of clarification, the DME yellow paper luggage tags are sent out separately from magic bands and I have no reason to believe that magic band changes impact these dme tags from getting sent out.
Hi tgree9369, if your going to post your instragram account, make sure it is not marked as private. There is at least one member of Dis that is not on instagram, and therefore is not following your account. Thanks
These are the 4 luggage tags I received from my Upgraded MagicBands. They came about 1 week after I called or (31 days from my arrival in Disney).
Sorry about that - all fixed.Hi tgree9369, if your going to post your instragram account, make sure it is not marked as private. There is at least one member of Dis that is not on instagram, and therefore is not following your account. Thanks
I paid for 3 upgraded bands on the first day they were released. They arrived yesterday and only 1 was upgraded. I'm fine with them being sold out, but my credit card was charged for 3. Any chance of this being fixed? I plan to call later today, but I'm not looking forward to it.
I wonder how these discount codes for non US residents work. Anyone else wouldn't even know they didn't get the correct bands until they showed up at the resort. I'm really glad I didn't manage to order because I would have hated to show up at my resort and not received the band I had paid for and then had to waste my vacation time trying to fix it.Wait a few days to see if you get the email with the discount code mentioned above. My son's MB came as plain gray and about 3-4 days later, I got the e-mail and was able to order the band he wanted with $15 off. I did not call or contact anyone to receive the e-mail.
I'm from Australia and have the discount code, they have emailed me and told me 1 of my 3 weren't available. You just need to send the band to the resort and clearly mark it like thisI wonder how these discount codes for non US residents work. Anyone else wouldn't even know they didn't get the correct bands until they showed up at the resort. I'm really glad I didn't manage to order because I would have hated to show up at my resort and not received the band I had paid for and then had to waste my vacation time trying to fix it.
That's great if you are told about it. A number of people didn't get an email and weren't told anything and there was no note left. They opened their boxes and saw solid coloured bands. How is the resort going to know in that situation that those weren't the bands you ordered? Calling when I get there isn't ideal and having them send a band to the resort after I've arrived and may not get there till my last day defeats the purpose.I'm from Australia and have the discount code, they have emailed me and told me 1 of my 3 weren't available. You just need to send the band to the resort and clearly mark it like this
YOUR FULL NAME
YOUR RESORT NAME
YOUR RESORT ADDRESS
RESERVATION #/CHECK IN DATE/PMB
the PMB at the end is for Premium Magic Band
This is the info I received from Disney regarding this.
The band will be at the resort when you check in. You just have to make sure you order it 2 weeks before you arrive.
You should be able to see what bands you have allocated to you in MDE. I can see that mine is solid and DH and DD have the ones they chose.That's great if you are told about it. A number of people didn't get an email and weren't told anything and there was no note left. They opened their boxes and saw solid coloured bands. How is the resort going to know in that situation that those weren't the bands you ordered? Calling when I get there isn't ideal and having them send a band to the resort after I've arrived and may not get there till my last day defeats the purpose.