Magic Band not shipping

[DisneyJen1969]

Here you go: My Disney Experience, MagicBands and FastPass+
(407) 939-4357

I will have to try it tomorrow after work!

 

[aimeebarb]

I called the MagicBand help this morning. They told me that there was a "hold" on the shipping because there was concern that a name was misspelled. We have normal names spelled traditionally, so I don't know why they thought one was misspelled. Additionally I'm not sure how we would have known that there was a hold, as there was no indicator on MDE nor did we ever get an email asking us to do something. The CM was quite nice, lifted the hold, and confirmed that we would get the bands in 7 business days.

We had the same exact issue. We weren't contacted and they ended up having to send them directly to the resort.

 

[DisneyJen1969]

Here you go: My Disney Experience, MagicBands and FastPass+
(407) 939-4357

Thanks, again, princessbird-called after work and there was a hold (CM didn't say what the hold was). She lifted it and said the bands should ship. We'll see what happens tomorrow.

 

[DisneyJen1969]

Thanks, again, princessbird-called after work and there was a hold (CM didn't say what the hold was). She lifted it and said the bands should ship. We'll see what happens tomorrow.

UGH-now my MDE shows nothing about Magic Bands-not that they have shipped, not anything-it's like they don't exist-is this what happens on MDE? It's my first time with magic bands.

 

[berryinDC]

We had the same exact issue. We weren't contacted and they ended up having to send them directly to the resort.

This is exactly what happened to us too. No idea why. We leave in 7 days and I really wish I called sooner. I just called and they said it was too late to mail them to our home.

 

[DisneyJen1969]

UGH-now my MDE shows nothing about Magic Bands-not that they have shipped, not anything-it's like they don't exist-is this what happens on MDE? It's my first time with magic bands.

I guess it does disappear from the main screen when you log in to MDE because I logged in this morning and now it says they shipped.
I would say call if you they are not shipping!