LOVE or HATE FP+ Anyone's mind been changed ??

The wait times at Epcot look low to me, but the wait times at MK do not look like what I would expect on a crowd level 2 day. From this chart, it's not what Touring Plans would expect either:

http://touringplans.com/magic-kingdom/crowd-levels

But the Epcot waits seem to be in line with what Touring Plans would expect on a level 2 day:

http://touringplans.com/epcot/crowd-levels

It will be interesting to see tomorrow what they "actually saw" as the crowd level at MK today. Maybe all of the people who had their flights cancelled yesterday and today are spending an extra day at MK. :)

Here is the follow up on yesterday's exchange about the wait times at MK and Epcot.

Touring Plans is saying today that, while they predicted a crowd level of 2 at MK yesterday, the actual crowd level they saw was a 5.

At Epcot, they predicted a crowd level of 3 and saw an actual crowd level of 2.

So, the lines at Epcot yesterday were indicative of what to expect on a level 2 day, but the lines at MK were not.
 
Here is the follow up on yesterday's exchange about the wait times at MK and Epcot.

Touring Plans is saying today that, while they predicted a crowd level of 2 at MK yesterday, the actual crowd level they saw was a 5.

At Epcot, they predicted a crowd level of 3 and saw an actual crowd level of 2.

So, the lines at Epcot yesterday were indicative of what to expect on a level 2 day, but the lines at MK were not.


MY dd was at MK yesterday. They arrived in park around 1:15 or so after flying in. They had FP's for PP, Space and Thunder M. However later in the evening they were able to get on just about everything they didn't have FP's for earlier in the day. She said it was a perfect park day. It was more crowded than she expected but the evening proved to be fine. The park also announced around 7 that they were staying open an extra hour so that helped.
 
2. My mistake here - I didn't realize the average time TP posts is from 10-5pm.
Wait, are you saying that the actual, objective, observed data, the kind of data at our fingertips today that some people keep referring to and using as a basis for some of their arguments, isn't necessarily reporting all information, but is only using select data from the busiest time period of the day so that they can make a particular comparison? I didn't realize that. Just shows how careful you have to be when whipping out your data.

The TP data, from what you guys have said here, even based on averages during the busiest part of the day, seems interesting. FP+ compared to FP- it seems to be showing some SB lines are longer and some SB lines are shorter.

I'm going to throw out something I said in an earlier iteration of this same discussion and got stomped for. Can we all take a step back from our personal, subjective likes and dislikes, and consider FP+ in the bigger picture? Heck, Lake observed in this very thread that people need to take a big picture view of how FP+ impacts the future of WDW, not just individual guests.

I see a lot of people criticize FP+ over the lack of availability of a decent 4th FP+. Yes, personally, subjectively, for the uber user or otherwise who doesn't 'get what they want' that stinks. It makes FP+ a big, honkin' pile of steaming Pluto doo. But what does that 'lack of availability' mean in the big picture? Does it mean that the FP slots don't exist? No. It means they exist and someone else got them. So while you didn't get what you wanted, like you did before, while you might have to choose to wait in a SB line for something that may or may not have a longer SB line than it did before FP+ was introduced, while you may not be able to run the parks in the same manner you had become accustomed to........there are lots and lots and lots of other people riding without a line that perhaps they would have waited on in the past.

And back to that decision you, who didn't get what you wanted, have to make about a possible SB line, let's consider those SB lines. Yes, if someone's two week plan and touring style targeting only select rides they want to do has them in the parks during that worst case, biggest crowds, 10am to 5pm part of the day......yes, they will observe longer SB lines for some attractions than they found under FP- (although TP seems to show us some are actually shorter). However, in the big picture, just because they happened to hit SSE during the tiny 15 minute window in that peak time that it had the longest line of the day......well, it doesn't necessarily mean the line all day was that long, or anywhere close. In fact, even during the peak window many people had less than the average wait, and when considering opening and post 5pm waits, well.......most people who rode probably waited in a SB that that was very much shorter than the observed average for the day, an average that may or may not be longer than it was under FP-.

What's my point? On the whole, given all the people who are riding with FP+ and given the availability of shorter than '10 to 5 average' SB lines at various times during the day, the average WDW guest, particularly a new guest not comparing to what they did under FP-, may not be waiting any longer in lines overall than that guest ever did. Yes, there will be some plus lines and some minus lines, but overall......Remember, other than trying to squeeze some more ducats out of our billfolds, the goal of MM+/FP+ was the redistribution of crowds and attraction lines, and it has succeeded in that it seems. Sure, we can debate if that is good or bad for TWDC, but that's a different discussion from 'I waited longer for attraction x, therefore the system must be bad'.

Now, I don't recall if it is Angel or someone else who keeps making the point about the subjective nature of SB lines, but it's a very good point. It's also true that what could be an achieved objective on Disney's part results in a system that is a big, albeit subjective, failure for certain individual guests. But again, big picture, does that make it a failure overall, for all guests? As stated, some people may choose not to wait in a SB line of 20 minutes. That's their threshold. Never did before, won't now. However, it very well could be a situation where, even had they waited in a couple of those lines, the average time they spent in line for the day could have been lower than the average they experienced 'back in the day'. However, they choose to skip a couple of those 20 minute SB rides and they 'get less attractions done in a day because of longer standby lines'. Heck, subjectively, because of personal preference and decisions made, that may be true for the individual, but does that make it true for the average WDW guest?

I suspect not.

I suspect not.
 
My experience last May was that we could get pretty much anything we wanted as a 4th FP+ - including TT at Epcot, TSMM at Hollywood Studios, and the Mountains at MK. I don't think we tried for a fourth at AK because it didn't seem necessary. At MK we were able to keep getting FP+ after the fourth too - I ended up with 11 including my including my initial three in about 12 hours in the park. Obviously availability will vary but it was not a particularly quiet time.

I'm glad you were able to get the 4th FP so easily for things you wanted.

That wasn't my experience in April. At Epcot EO and Figment were available, at MK Teacups and Dumbo. At AK, we never needed our 3 FP's so there was no reason to get a 4th. At DHS we didn't even try, because the kiosks lines were too long. Yes, I agree, availability will vary.
 

My experience last May was that we could get pretty much anything we wanted as a 4th FP+ - including TT at Epcot, TSMM at Hollywood Studios, and the Mountains at MK. I don't think we tried for a fourth at AK because it didn't seem necessary. At MK we were able to keep getting FP+ after the fourth too - I ended up with 11 including my including my initial three in about 12 hours in the park. Obviously availability will vary but it was not a particularly quiet time.

We had quite a bit of availability in May as well, especially at MK, but I recognize this was "slower".
 
I can only speak for myself, but I've never said FP+ is an overall failure for all guests. I may not like it because of how it has affected our personal trips, but I fully acknowledge that it works well for many guests. Only time will tell if the system is a success or failure in the grand scheme of things, and there just hasn't been enough time at this point to call it either way, IMO.
 
Wait, are you saying that the actual, objective, observed data, the kind of data at our fingertips today that some people keep referring to and using as a basis for some of their arguments, isn't necessarily reporting all information, but is only using select data from the busiest time period of the day so that they can make a particular comparison? I didn't realize that. Just shows how careful you have to be when whipping out your data.
.

Just to be clear, that is NOT what I'm using. I use the historical wait time charts for the FULL day.
 
I can now rescind my earlier comment on this thread being different from the others!! Let the exact same arguments begin!! :rotfl2:

3758206-7296772031-
 
I can now rescind my earlier comment on this thread being different from the others!! Let the exact same arguments begin!! :rotfl2:

Hey, I'm trying to take it somewhere other than the usual 'I like', 'I don't like' sideshow. Even Lake advocates a big picture view, so let's do that instead of the same old same old.

Angel, didn't mean to imply you did opine on the system overall, and I appreciate your response.

I do think some people have indicted the system as a failure overall (i.e. with blanket statements having to do with the value of a WDW vacation under FP+ being tied to three attractions a day with long lines for everything else), but when we discuss it more objectively, from a big picture standpoint, consider all visitors all times of year, I wonder if it will be so easy to indict the system overall because it doesn't fit one poster or another to a T.
 
1. Angel, I'm am not irritated with the panel giving their opinions. I understand that that is a part of the programming. I've watched enough Disunplugged to know their format. I'm irritated that they were saying things that were flat out wrong! For example:

Giving false information is not an opinion, and is not subjective.

I agree. There were things that were flat out wrong. I've never argued that. They are people - people get things wrong sometimes. I don't think it was malicious or intentional. I can't count the # of times I've gotten incorrect information from Disney itself. If I'm going to take the time to correct that misinformation, I'm going to correct the source that was wrong, not everyone around them. The DIS is a huge message board. I don't the podcast folk to be on most threads, TBH. So I don't have any expectation that they'll see a post in a thread not identifying that as the subject. That's why e-mail exists.

2. I am completely clueless on why you're bringing up peak waits for BTMR.

If you go back and read my post, I was not bringing up "peak waits" for BTMRR. I was using the Lines submitted data (which goes from RD to close, not 10-5), to show when BTMRR's downtime was - at RD until 11am, during the 3pm parade, and from appx 6:30-close.

My point was showing that the graph of wait times (again, user submitted, from RD to close) for Thunder was very similar to SSE (barring the 3pm parade that Epcot doesn't have).

Why the comparison? I brought up data when you said this:
I'm not saying it happens all the time, but occasionally someone will make a sweeping generalization. For example, "SSE always has a line now and a FP is now necassary to ride it". This was my paraphrase but it was something that was said on last weeks podcast.

I was using the data to show why some would feel that a FP is now necessary to ride SSE. Many people feel like a FP is necessary to ride BTMRR. I was using the graphs of SSE and BTMRR's user submitted RD-close data to show how the pattern of when there are lines (and when there aren't) at SSE is pretty much exactly the same as BTMRR - a ride that is a bit more of a headliner then SSE.

Therefore, it's easy for me to see *why* someone would view it "necessary" to have a FP+ to ride it.

I understand that you may not view it the same way because of short lines at RD and closing, but what I was showing was that even a headliner has short lines in the morning and at closing. The fact that those times have short lines doesn't seem to make people think that a headliner ride doesn't need a FP+ so I can see why some would feel a FP is necessary at another ride, even a non-headliner, that has a similar pattern of waits throughout the day.

I hope that makes what I was trying to point out more clear.

The morning and evening waits for SSE are typically 5 minutes long under both legacy and FP+. This is all I'm trying to point out. It is not something one can have a subjective view of.

Again, to be clear, not arguing that point. Your misunderstanding what I'm trying to say if you think that's what the "subjectiveness" in my post was referring to.
 
I do think some people have indicted the system as a failure overall (i.e. with blanket statements having to due with the value of a WDW vacation under FP+ being tied to three attractions a day with long lines for everything else), but when we discuss it more objectively, from a big picture standpoint, consider all visitors all times of year, I wonder if it will be so easy to indict the system overall because it doesn't fit one poster or another to a T.

Jimmy V started a thread about the results of the FB poll - which wasn't a love or hate measurement but more an approve / would approve with changes / don't approve. From a "bigger picture" point of view, I submit that any company who only gets a 51% caveat-free approval rating of a particular product or service would be deeply concerned.
 
Just to be clear, that is NOT what I'm using. I use the historical wait time charts for the FULL day.

Then I'm confused, because I was also looking at the historical wait time charts for the full day. The data point on that chart that I was referring to being from 10a-5p was the "average observed wait". The charts I have been looking at DO show the entire day, and show different data throughout the entire day.

ETA: I realize I quoted from the table, not the chart the first time. However in all instances where I referenced TP data, I was also looking at the full day historical crowds chart.
 
.....and I don't know the answer to the big picture question. Sure, I like the system. I may think, despite the need for some improvements, it can be more effective overall than some others do. However, I don't know the answer, but isn't it a more interesting question to look at than just having the same old debate?
 
Jimmy V started a thread about the results of the FB poll - which wasn't a love or hate measurement but more an approve / would approve with changes / don't approve. From a "bigger picture" point of view, I submit that any company who only gets a 51% caveat-free approval rating of a particular product or service would be deeply concerned.
No doubt input like that indicates a need for a company (or a bunch of geeks like us on a discussion board) to look at things more closely. However, you seem to be an intelligent data guy......do you really want to hang your hat on an unscientific FB poll? Not sure many people would dispute the likely reality that 9 out of 10 unhappy people will likely respond to such a poll, where 9 out of 10 happy people will probably never see the poll, much less respond to it. Unhappy people (in the minority or otherwise) always tend to be more vocal than the happy people, and the neutrals just don't care. So it's hard to draw an absolute 51% conclusion from that 'data', no?
 
Then I'm confused, because I was also looking at the historical wait time charts for the full day. The data point on that chart that I was referring to being from 10a-5p was the "average observed wait". The charts I have been looking at DO show the entire day, and show different data throughout the entire day.

ETA: I realize I quoted from the table, not the chart the first time. However in all instances where I referenced TP data, I was also looking at the full day historical crowds chart.


http://touringplans.com/epcot/attractions/spaceship-earth/wait-times/date/2012-12-15

This is what I'm referring to. I'm not sure if the link will work...
 
Wait, are you saying that the actual, objective, observed data, the kind of data at our fingertips today that some people keep referring to and using as a basis for some of their arguments, isn't necessarily reporting all information, but is only using select data from the busiest time period of the day so that they can make a particular comparison? I didn't realize that. Just shows how careful you have to be when whipping out your data.

The TP data, from what you guys have said here, even based on averages during the busiest part of the day, seems interesting. FP+ compared to FP- it seems to be showing some SB lines are longer and some SB lines are shorter.

I'm going to throw out something I said in an earlier iteration of this same discussion and got stomped for. Can we all take a step back from our personal, subjective likes and dislikes, and consider FP+ in the bigger picture? Heck, Lake observed in this very thread that people need to take a big picture view of how FP+ impacts the future of WDW, not just individual guests.

I see a lot of people criticize FP+ over the lack of availability of a decent 4th FP+. Yes, personally, subjectively, for the uber user or otherwise who doesn't 'get what they want' that stinks. It makes FP+ a big, honkin' pile of steaming Pluto doo. But what does that 'lack of availability' mean in the big picture? Does it mean that the FP slots don't exist? No. It means they exist and someone else got them. So while you didn't get what you wanted, like you did before, while you might have to choose to wait in a SB line for something that may or may not have a longer SB line than it did before FP+ was introduced, while you may not be able to run the parks in the same manner you had become accustomed to........there are lots and lots and lots of other people riding without a line that perhaps they would have waited on in the past.


What's my point? On the whole, given all the people who are riding with FP+ and given the availability of shorter than '10 to 5 average' SB lines at various times during the day, the average WDW guest, particularly a new guest not comparing to what they did under FP-, may not be waiting any longer in lines overall than that guest ever did. Yes, there will be some plus lines and some minus lines, but overall......Remember, other than trying to squeeze some more ducats out of our billfolds, the goal of MM+/FP+ was the redistribution of crowds and attraction lines, and it has succeeded in that it seems. Sure, we can debate if that is good or bad for TWDC, but that's a different discussion from 'I waited longer for attraction x, therefore the system must be bad'.

Now, I don't recall if it is Angel or someone else who keeps making the point about the subjective nature of SB lines, but it's a very good point. It's also true that what could be an achieved objective on Disney's part results in a system that is a big, albeit subjective, failure for certain individual guests. But again, big picture, does that make it a failure overall, for all guests? As stated, some people may choose not to wait in a SB line of 20 minutes. That's their threshold. Never did before, won't now. However, it very well could be a situation where, even had they waited in a couple of those lines, the average time they spent in line for the day could have been lower than the average they experienced 'back in the day'. However, they choose to skip a couple of those 20 minute SB rides and they 'get less attractions done in a day because of longer standby lines'. Heck, subjectively, because of personal preference and decisions made, that may be true for the individual, but does that make it true for the average WDW guest?

Touring plans crowd levels are based on the average wait times between 10 am -5 pm at key attractions. However, the wait times data for the whole day is available on their website if you have a subscription. Josh at Easy WDW tracks wait times for the whole day too and regularly posts the info in his blog posts. Both Touring Plans and Easy WDW have stated that wait times at headliners has gone down and wait time at secondary attractions has gone up. Since they both spend much more time analyzing the data than I do, I am going to accept their statements as fact.

The OP's question asked about everyone's opinion about FP+ and whether anyone's opinion has changed. So everyone's answers are going to be subjective. Most people who have posted negative opinions about FP+ have stated that the system is bad for them. Honestly, I don't go on vacation and worry about the average guest's experience. (Who is the average guest anyway? The day guest? The person who is going all out on their once in lifetime trip?)

If Disney's only goal is to redistribute the crowds, then yes, I think FP+ has been successful for them. Do they have other goals like increasing overall guest satisfaction? If so, I think those are harder to quantify.
 
No doubt input like that indicates a need for a company (or a bunch of geeks like us on a discussion board) to look at things more closely. However, you seem to be an intelligent data guy......do you really want to hang your hat on an unscientific FB poll? Not sure many people would dispute the likely reality that 9 out of 10 unhappy people will likely respond to such a poll, where 9 out of 10 happy people will probably never see the poll, much less respond to it. Unhappy people (in the minority or otherwise) always tend to be more vocal than the happy people, and the neutrals just don't care. So it's hard to draw an absolute 51% conclusion from that 'data', no?

They say that FB poll had 1,300 respondents, and the only way they would even know about the poll is if they already exhibited an initial starting bias by being "fans". But okay, let's consider the other end of the spectrum - Iger's own comments:

"Almost 10 million guests have sported our MagicBands, unlocking a new level of convenience and having more fun in the parks, and they overwhelmingly say the experience is “excellent.”

A couple of things immediately come to mind:

1. How did they measure "fun"?

2. What exactly is defined as the "experience"? That could range from opening the box that the bands came in to stepping back onto the Magical Express bus to go home. Any element in-between could be cherry picked and used if it was overwhelmingly excellent.

Big picture thoughts - the fact this even gets mentioned in the CEO's stockholders report means it had to be mentioned. It had to be mentioned because the amount of money spent on MM+/FP+ means it had to compete with other internal proposals (including spending more capex on additional attractions) and won because it was projected (or C-levels were convinced) to have a larger IRR (Internal Rate of Return).

It has to be rolled out to other parks in order to amortize those costs across a bigger base and improve the IRR. That is true whether the program succeeds or fails; the investment is not in static vehicles that can be liquidated if it fails, it is in R&D and infrastructure with long term depreciation. The overall ROI has to exceed 20-30% at a bare minimum for corporate to consider it a success. Disneyland, here we come. Paris, here we come. Tokyo....

For these reasons and more from a much bigger picture, more than 51% need to find it "acceptable" or there will be irreparable long term harm.
 
I have decided it is time for me to add my 2 cents to this discussion. I have not chimed in before because of all the less than civil discussion on the subject of FP+. I am not a fan. But, my situation is different from most on this board. I am 61 years old and usually do not travel with children. I do solo trips and trips with other adults. I usually visit 4-5 times per year and visit during the slower times. I don't do the headliners and rarely used FP-. Maybe for Soarin or TSMM. I like to wander around and do the lesser attractions and shows that usually never had much of a wait. FP+ has changed that for me, especially at the MK. FP+ has done well at redistributing the crowds and my tried and true method of touring no longer works. BUT my major complaint is that I am tired of being a guinea pig for this new system. From the different experiences Dissers have reported, it is pretty obvious that WDW is still tinkering with how and how many FP+ are distributed. WDW trips cost too much to be a test subject!! I believe that the technology will eventually evolve into something that is much better than it is now. At least I hope so!! In the meantime, I do not like attractions being FP+ when there is no need for FP at all as it makes the standby longer. I don't like being locked into Epcot for the day just because I have a Soarin FP and don't know if I can luck up and get one for another day. I don't like seeing families grouped around Dad's cell phone trying for that elusive FP for SDMT. I know that everyone's situation is different, but I feel there are many like me on this board. They don't really care for FP+, but are not speaking up because their opinion will be shot down. I am taking a break from WDW this year and am hoping that things settle down in the future.
 
I have decided it is time for me to add my 2 cents to this discussion. I have not chimed in before because of all the less than civil discussion on the subject of FP+. I am not a fan. But, my situation is different from most on this board. I am 61 years old and usually do not travel with children. I do solo trips and trips with other adults. I usually visit 4-5 times per year and visit during the slower times. I don't do the headliners and rarely used FP-. Maybe for Soarin or TSMM. I like to wander around and do the lesser attractions and shows that usually never had much of a wait. FP+ has changed that for me, especially at the MK. FP+ has done well at redistributing the crowds and my tried and true method of touring no longer works. BUT my major complaint is that I am tired of being a guinea pig for this new system. From the different experiences Dissers have reported, it is pretty obvious that WDW is still tinkering with how and how many FP+ are distributed. WDW trips cost too much to be a test subject!! I believe that the technology will eventually evolve into something that is much better than it is now. At least I hope so!! In the meantime, I do not like attractions being FP+ when there is no need for FP at all as it makes the standby longer. I don't like being locked into Epcot for the day just because I have a Soarin FP and don't know if I can luck up and get one for another day. I don't like seeing families grouped around Dad's cell phone trying for that elusive FP for SDMT. I know that everyone's situation is different, but I feel there are many like me on this board. They don't really care for FP+, but are not speaking up because their opinion will be shot down. I am taking a break from WDW this year and am hoping that things settle down in the future.

:worship: :woohoo: :thumbsup2 I so agree with you on this.
 















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