thegoofyfamily
Mouseketeer
- Joined
- Aug 24, 2010
- Messages
- 269
Huge shout out to Kenny at Tee Time Golf Cart Rentals! We're coming into the Fort next Thursday evening. Some friends wanted to caravan up with us and stop for dinner on the way. I figured 7:30 pm would probably be too late to expect Kenny to deliver the cart, so I called him to let him know. I knew the kids would be disappointed not to be able to start looping as soon as we arrived, but it wouldn't kill them to wait.
Just got a voicemail from Kenny. "Melissa, don't worry about what time you get to the Fort. We'll deliver the golf cart to you when you arrive AT YOUR CONVENIENCE. Have a great day."
I rant about customer service all the time -- the critical LACK of it these days. Until we buy another golf cart, Kenny has our business.
Just got a voicemail from Kenny. "Melissa, don't worry about what time you get to the Fort. We'll deliver the golf cart to you when you arrive AT YOUR CONVENIENCE. Have a great day."
I rant about customer service all the time -- the critical LACK of it these days. Until we buy another golf cart, Kenny has our business.