Just wanted to give everyone a heads up! I didn't know this, so I'm sure there's someone else out there that may not know it as well. Lost and Found will only hold items for 7 days, then if they are not claimed the items are donated. Lesson learned the hard way, unfortunately. My husband left his and my daughter's sunglass on BTTRR on the 17th. We filled out the little card and everything. He promised he'd call to check on them. After days of reminding him he needed to call, I finally took control and called them today, just to be told I was about 4 days too late. Ladies, don't leave your men in charge of getting their own $150 Oakley's back from lost and found!