Last minute room request

[pigby]

Due to fly out with Virgin Holidays on Friday - have already requested a non smoking room.

Last time we were allocated one (had requested a pool view then) - they seemed to allocate our room at check in and took no notice of the request we had made by Virgin. They said as we had checked in late (late being about 3pm!) that all non smoking rooms had been allocated with a pool view and gave us a smoking instead - it was either that or the Love Bug building. By the time we had realised how bad the smoking room was, we had no option but to stay put for two days until another room came available.

Would hate to have to repeat this experience - not bothered about where it is in the resort as long as non smoking - it would ruin the holiday. As I do not have access to a fax, do you think it would be worth ringing them - would they take any notice? Would you ring them on the same phone number as you would call Disney dine?

 

[squitty]

Hi

I rang to request my room at ASMo's for Toy Story. I rang this number: 407-934-7639 (CRO)
On checking in I was told that Toys Story was full and they gave me Dalmations, which was great. Just next to the Fantasia pool and just a little walk to the Mighty Ducks pool. Very close to the food court, bus stop etc.

Hope this helps you.

 

[uktigger]

hi
if you ring the resort to request your room,how far in advance would you do it,we are staying in the all star movies and the last time we were there we stayed in the mighty ducks building,at first i wasn't happy about that(we wanted toy story)but we got used to it and now we want to request that room(it was a ground floor room)and my kids loved mighty ducks pool and we was next door to all star music,which we found usefull to sometimes walk there to get the buses to the parks as sometimes when they turn up at the movies they were already packed also getting back the music buses were a little less crowded

 

[squitty]

Hi

I think I rang a couple of days before we were due to checkin.

 

[Bekki]

I requested a Toy Story room directly with Virgin and also phoned the hotel 3 days before we departed. When we got there they told us Toy Story was full and we was going in Dalmatians. I complained a little and they suddenly found a Toy Story room