When you buy a Kindle from any vendor, you register your Kindle at
Amazon.com. Our Kindle purchased from
Best Buy needed to be sent back to Amazon and there were no issues honoring mfg. warranty during the first year. It is is the same as if you bought a product Sony, LG, etc. A manufacturer's warranty is a manufacturer's warranty. Now if you were to buy an extended warranty past the time it may be through the store where you purchased. I don't buy extended warranties so can't chime in on that. Just wanted to clarify so that people have peace of mind should they want to buy from a brick and mortrar.