cavepig
DIS Veteran
- Joined
- Apr 7, 2001
- Messages
- 4,025
We just returned last Sat (Jun 19) from a 2-week trip flying on United from Omaha to Orlando (via Chicago). On all of our flights, the loading was done by zones, front to back. It didn't seem too much different than loading back to front - on years past, we had to wait in the aisle for a bit, and with the loading from front to back, it was about the same wait.
What we had the most trouble with was boarding pass seat assignments. We had 5 adults, 1 two-year-old, and 1 one-year-old (on lap). Checking into Omaha, we had to use the touch screen. The boarding passes spit out (the United worker had assisted me in pressing buttons) and I noticed on our Chicago to Orlando leg, the 6 seats were all singles, all over the plane and in different boarding sections. I asked in Omaha to have this changed and was flatly told to see the counter at the gate in Chicago, but lots of luck because the plane was full. In Chicago, a lot of families waiting at the gate had the same seat assignment problems as we did. I literally stood my ground at the check-in counter until a worker during boarding finally was able to get us 3 and 3 together. After boarding, the flight attendants were trying to assist others families who were separated.
On the return from Orlando back to Omaha, I stood at the touch screen with a United worker helping until I got all the seat assignments correct (or at least 3 and 3) - it took the worker about 10 minutes of pressing images on the screen to get it straight. We were okay, but again after boarding, many families were still separated. We had (online) put in certain seats and those were printed on our confirmation, but obviously those seat assignments mean nothing now. All of the families I talked to also had reserved seats online and were messed up. We fly every year from Omaha to Orlando and have used just about every airline at one time or other. This was the most frustrating trip in getting seat assignments. My advice - on your initial check-in, make sure all of your boarding pass seat assignments are fine with you and don't leave until they are. Part of the problem is that all of our flights were completely full and the Chicago to Orlando legs both ways were overbooked. Hope this helps someone.
What we had the most trouble with was boarding pass seat assignments. We had 5 adults, 1 two-year-old, and 1 one-year-old (on lap). Checking into Omaha, we had to use the touch screen. The boarding passes spit out (the United worker had assisted me in pressing buttons) and I noticed on our Chicago to Orlando leg, the 6 seats were all singles, all over the plane and in different boarding sections. I asked in Omaha to have this changed and was flatly told to see the counter at the gate in Chicago, but lots of luck because the plane was full. In Chicago, a lot of families waiting at the gate had the same seat assignment problems as we did. I literally stood my ground at the check-in counter until a worker during boarding finally was able to get us 3 and 3 together. After boarding, the flight attendants were trying to assist others families who were separated.
On the return from Orlando back to Omaha, I stood at the touch screen with a United worker helping until I got all the seat assignments correct (or at least 3 and 3) - it took the worker about 10 minutes of pressing images on the screen to get it straight. We were okay, but again after boarding, many families were still separated. We had (online) put in certain seats and those were printed on our confirmation, but obviously those seat assignments mean nothing now. All of the families I talked to also had reserved seats online and were messed up. We fly every year from Omaha to Orlando and have used just about every airline at one time or other. This was the most frustrating trip in getting seat assignments. My advice - on your initial check-in, make sure all of your boarding pass seat assignments are fine with you and don't leave until they are. Part of the problem is that all of our flights were completely full and the Chicago to Orlando legs both ways were overbooked. Hope this helps someone.
The image that typo evinced was really amusing. Thx very much for the chuckle!