We love the GF as well! Were from England, and have been to WDW twice, both in the last 18 months for a week each time! Both times we stayed at the GF and loved it, we have looked around other resorts while we were there and wouldnt change for anything! We plan on going back next christmas as well!
Yeah you can get the odd thing thats not perfect, but it usually is just an odd thing here and there! Afterall remember everyones human and do make mistakes now and again or have a bad day! Although on our stays Im gald to say weve never seen such an incident!!
One thing to remember is if you do have a problem tell them about it, dont just complain after the event on boards like this, tell them there and then and give them a chance to put it right! Afterall if they dont know about something how can they be expected to put it right!!
I am sure you'll have a great time, we did!
Hope this reassures you a bit!
Just enjoy yourself!