Hi Everyone,
First, thanks to all for your great information.
We just returned from a weekend trip to Universal Orlando. I had originally booked a club room for 2 nights at the HRH. We arrived on Friday evening at about 6:30PM. The lobby was a zoo, people going in and out. I was on line for reception for approx 15 minutes. Finally I was called up, gave them my reservation info and the receptionist said I'll be right back. So we waited for another 10 minutes and the manager came to speak with us. He said unfortuneatley we have overbooked this resort but we have some options for you! He said he could put us into the Wyndham hotel for 2 nights or the Portofino Bay for one and on Saturday they would have a room for us at the HR. We chose the Portofino Bay because I thought the Wyndham was too far and I really wanted to stay onsite. They put us into the Portofino free of charge for the night and gave a free phone call. It was a regular room with a garden view but it really didn't matter it was on them. We were happy just to be there and looking forward to our days in the parks. We ate at the Trattoria Del Porto which was jammed packed. Luckily I had made reservations the day before and we were seated in 10 minutes. The food was good but not as good as I remembered from our last visit. We called it an early evening since we wanted to get up early enough to get to the Hard Rock the next day and to the parks. On Saturday morning we checked out of the Portofino and into the Hard Rock. It was early and the room wasn't ready but I was assured that I had a club room and all would be fine. They gave us the room keys and off we went to the parks. We had a great time at the Studios. I can't say enough about FOLT access. It was wonderful. The only line we waited on was for Terminator and even that was a short wait. FOTL is the best thing. We went back to HRH and got our room number 7032. When I got into the room it exceeded my expectations. It was beautiful, clean and a great view of the pool and a little of Islands of Adventure. I was in heaven! The management sent us a fruit basket with a note of apology which I thought was very nice since they had already comped us for the previous night at the Portofino. The room was spacious, just absolutley lovely. I'm calling tomorrow to make reservations for September. We can't wait to go back. FOTL was great we did both parks in record time. We ate at the Palm Restaurant Saturday night. The food was wonderful but pricey. We had lunch today at the Sunset Grill which was very nice and the food was good.
That's about it. If you have any questions I'll try to answer them. Thanks again for all your help.
First, thanks to all for your great information.
We just returned from a weekend trip to Universal Orlando. I had originally booked a club room for 2 nights at the HRH. We arrived on Friday evening at about 6:30PM. The lobby was a zoo, people going in and out. I was on line for reception for approx 15 minutes. Finally I was called up, gave them my reservation info and the receptionist said I'll be right back. So we waited for another 10 minutes and the manager came to speak with us. He said unfortuneatley we have overbooked this resort but we have some options for you! He said he could put us into the Wyndham hotel for 2 nights or the Portofino Bay for one and on Saturday they would have a room for us at the HR. We chose the Portofino Bay because I thought the Wyndham was too far and I really wanted to stay onsite. They put us into the Portofino free of charge for the night and gave a free phone call. It was a regular room with a garden view but it really didn't matter it was on them. We were happy just to be there and looking forward to our days in the parks. We ate at the Trattoria Del Porto which was jammed packed. Luckily I had made reservations the day before and we were seated in 10 minutes. The food was good but not as good as I remembered from our last visit. We called it an early evening since we wanted to get up early enough to get to the Hard Rock the next day and to the parks. On Saturday morning we checked out of the Portofino and into the Hard Rock. It was early and the room wasn't ready but I was assured that I had a club room and all would be fine. They gave us the room keys and off we went to the parks. We had a great time at the Studios. I can't say enough about FOLT access. It was wonderful. The only line we waited on was for Terminator and even that was a short wait. FOTL is the best thing. We went back to HRH and got our room number 7032. When I got into the room it exceeded my expectations. It was beautiful, clean and a great view of the pool and a little of Islands of Adventure. I was in heaven! The management sent us a fruit basket with a note of apology which I thought was very nice since they had already comped us for the previous night at the Portofino. The room was spacious, just absolutley lovely. I'm calling tomorrow to make reservations for September. We can't wait to go back. FOTL was great we did both parks in record time. We ate at the Palm Restaurant Saturday night. The food was wonderful but pricey. We had lunch today at the Sunset Grill which was very nice and the food was good.
That's about it. If you have any questions I'll try to answer them. Thanks again for all your help.
