Well here it is some good some bad..........We stayed there 3 years ago and loved it.... We payed for standard room ... I did not know anything about these boards then... We just asked to be near the pool... That trip we were third floor looking right at the pool, could not of had a better room. This time we paid for water veiw........ I request when I booked building 5 pool veiw... I also faxed... We got building 5.......On the clear other side.... If we looked out the window we could see a glimse of the lake...... I was very upset... We paid exta for pool or water veiw... I guess a glimse counted for water veiw... If I would of known that was what I would get I would of not paid extra at all... I would go with another building,,,we would of been closer to the food court and the pool, with building 5 on the other side we were far away from the pool and the food court..... We called and complained..... OH, and befor we knew our room location I was upset our room was not ready, I thought that is OK maybe I am waiting because I requested, which was not the case,,,, It was not ready until 4:30.... We checked in at 2:00, I thought the room should of been ready by 3:00. They said that we could have another room but could not get it for 2 days... we stayed where we were... On another note... the food court was great.. the pool is really nice and the boat to down town was very nice...used it two times.....any thing else let me know...corvair