Far from it. The OP's frustration is a perfect case study of some of the pitfalls of what WDW has become. Not everyone is an uber planner. The only solutions that most people here can offer are: study the system more; pre-plan more; and/or, don't let the door hit you on the way out. But in reality, the "new" Disney World is visited by many, many people who will not have read mesaboy's definitive treatise; will not have even heard of FP+ until they arrive; like to play Resort Bus Roulette in the morning and won't have planned a blessed thing in advance; or who just don't like to put that much effort into taking a vacation. It may be difficult for Dis Members to think that such people walk, eat and breath on this earth. But they are out there. And the OP's frustration, having been to WDW so many times in the past and not encountering the issues that they did this time, is real and will be replicated.
And a lot of those people you mentioned never used FPs in the past either and are less adverse to waiting in lines but yet they still have a great time.