You're right that Jen's time was not great. It is a shame. But don't give up all hope about doing it, we had a fabulous VR and trip, with no issues. I do wish I knew about having a photo session in Disney...I will have to investigate this more and maybe they would let me do it late? Who knows.
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They are supposed to let you do it whenever once you are a DFTW bride! I hope you can get one done!
Jen, now I have to go and look at RCCL! I thought Disney was great, but I am basing it off of cruising with Costa. (Don't ever do that!)
I have to say that I have been too busy to do a full report and vendor reviews as of yet, but I echo most of your statements.
I loved Imran and the fact that he worked his butt off for us. But like the cake issue - we were told NO changes and my cake was melting and not even iced right. Like I could see bare cake with no icing on it. I didn't care by that point, but then you get hidden mickeys and such!!!???
I don't know what to say about the sand ceremony. They dragged a table in from another deck and everything for me. My sand was out of my driveway too!!!! If anyone would have caused problems, it would have been me.

I don't know. I just do not get it.
Also, there were times when Imran seemed as if he were reading from a script when talking to me, and it kind of irked me. I wish he just told me like it is, ya know?
AND...I was told NO changes to the ceremony. Even up to like 15 mins before the ceremony!! DH and I wrote our vows to each other to read off of a paper. No captain or anyone else reading that part. SO my DH said something to the captain while waiting on me to come out, and he said it was fine. So at the last min. when Imran came to get me, he told me finally that we could read our vows to each other.
I have to say that even with all of our bumps, I loved the "moment" if you know what I mean. It was still very special. But I agree that DFTW needs to get their act together in regards to this portion of their services.