I think the hotel that’s listed in zermatt - Mont Cervin Palace is actually an upgrade. We stayed at the schweizerhof in 2015. When you get to Zermatt, one interesting feature (may have changed) is that they don’t allow any gas vehicles in the city. This pic is when we first arrived… your hotel has an electric vehicle to bring bags from the train stop to your hotel.
Personally I was very happy with the hotel we stayed in… they showed us the original hotel that Walt Disney stayed in when he traveled there (where he got the inspiration for the Matterhorn ride), but our hotel had a more luxurious feel and I suspect yours will too
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