Issues w/ lost FP + after "merge" of 3 MDE accounts

madelyn

DIS Veteran
Joined
Nov 24, 2000
Messages
1,192
We have an upcoming mid-March Spring Break trip with a party of 9 people from 3 different families. My sister is a DVC owner and made the room ressies and purchased most of the park tickets under the DVC promo. So with the onsite resort priority, we had all our FP + set, including Elsa/Anna and Wishes. Yesterday, I noticed my eldest sister's (not the DVC member sister) husband and adult son no longer had FP + ressies. In fact their Magic Bands no longer showed up under the DVC sister's MDE. The DVC member sister was at work so both my sister with the "missing" husband/son and I called Disney multiple times. We finally got their profiles added to my MDE and we were able to book most of the FP + but are unable to book Elsa/Anna and Wishes for the 2 of them and had to move our TSM and Mine Train FP + from an afternoon time to a very late evening time slot. The Disney agent didn't seem to think it was a big deal for us to have lost those FP + and said "people cancel all the time", keep checking. Somehow I don't think it will be that easy to get Elsa/Anna and Wishes back. Has anyone else had issues with FP + and large parties with multiple MDE accounts? Right now I see all the FP + and all the people on my MDE but I don't see my BIL and nephew's Magic Bands on my account. I believe my sister sees all the Magic Bands AND the FP + on her MDE, so I guess we are good? But we are not pleased that there has been so many issues with making FP + and losing those 2 very hard to get FP +.
 
You should complain to Disney and state that you do not believe you will be able to get those FPs back. Since it is their fault the FPs are gone.
 














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