Mark Thornhill
Earning My Ears
- Joined
- Oct 10, 2019
- Messages
- 54
Just got off the phone with member services.
I have contracts under 2 membership IDs. The reason for the second ID is my mother and I purchased together but my name is on that contract as well.
I was just told that I can NOT make a reservation online using all my contracts simultaneously. In other words, I must use one contract to book rooms for a stay under one ID, then start over and use my other contract and ID to finish my booking?!?!?
I’m sure for this group I don’t need to explain the disadvantage that puts me in when I go to book a resort that is in high demand and not my home resort (7 months out).
Of course I can call a rep on the phone to book but I just waited on hold for 70 minutes. If I call 9:00 AM Eastern to book and am put on hold for 30 minutes to an hour, we all know what happens to the high demand resorts during that time.
This whole system is getting worse by the day. No one got a break on annual maintenance charges and we can use only 50% to borrow from our contracted agreement....even though we all went through months of no availability to our timeshare. Ridiculous.
Good things it’s Disney.
I have contracts under 2 membership IDs. The reason for the second ID is my mother and I purchased together but my name is on that contract as well.
I was just told that I can NOT make a reservation online using all my contracts simultaneously. In other words, I must use one contract to book rooms for a stay under one ID, then start over and use my other contract and ID to finish my booking?!?!?
I’m sure for this group I don’t need to explain the disadvantage that puts me in when I go to book a resort that is in high demand and not my home resort (7 months out).
Of course I can call a rep on the phone to book but I just waited on hold for 70 minutes. If I call 9:00 AM Eastern to book and am put on hold for 30 minutes to an hour, we all know what happens to the high demand resorts during that time.
This whole system is getting worse by the day. No one got a break on annual maintenance charges and we can use only 50% to borrow from our contracted agreement....even though we all went through months of no availability to our timeshare. Ridiculous.
Good things it’s Disney.