We had issues with opening our hotel room door. Fortunately, we were staying at BRV and one of their CMs was kind enough to meet us at the room and he was able to access it, giving us key cards in case we ran into issues again (we did, but had the foresight to remember the key cards). We had just arrived from MCO, and one of our bags had “missed” our flight, so we were probably more annoyed with the situation than we would have normally been (the trip was not starting out too well!

). We offered the very nice CM a generous tip, which he politely declined. The bag arrived at the hotel in the wee hours of the morning.
The bands were not reading our admission media and not allowing us to enter the parks (one of us has an AP), which was easily handled by a CM, but when it continued on subsequent days, we just used the key cards for the remainder of the trip. The CMs were all very kind and helpful, but after a few days of glitches, it felt less stressful to go with the cards (which worked perfectly). On another trip a few months later, we didn’t even bring the bands, we just requested cards at the RR at check-in.