A very small thing that Disney could do, enforce the rules they have on he books. Most of us come for the magical moments. We park our cars, don't read the newspapers, or watch TV. We simple want to send one week not worrying about what's going on in the world.
We don't want to fight with people pushing in front of us at a parade. We don't want to get mad over the line jumpers, or people or tour groups that allow more then two or three people to come ahead of us in line. We don't want to see people smoking in the middle of the park, (not in an allowed smoking area) we just want to relax and not worry about anything.
This kind of comment always kind of confuses me. I understand that none of us want line-jumpers, rude people, etc., but the thing that makes me scratch my head is "
We don't want to fight ...
we don't want to get mad ..." If we don't want to do these things, then ... well ... we shouldn't. I am the only one who controls whether a tour group makes me angry. I'm the only one who can decide if I'm going to fight with someone about a parade spot. That's my call, not Disney's.
Frankly, in all my days in the parks, I seldom see someone smoking in a non-smoking area. Maybe I've just been lucky. But I've seen many a CM reminding people that where they're smoking is NOT a smoking area. The guest does not always comply, but the CMs are doing their best.
As for people pushing in front of us at a parade .... the onus is on us to complain. If there's a CM nearby, flag them down, point to the people and say, "Those folks pushed in front of me." And then be prepared for a battle of sorts, because those pushy people will certainly deny it. And so then you have a CM who didn't see it happen having to make a value call as to whether you are right or the other folks are right. And even then, CMs are limited to what they can do. If they side with you and tell the pushy people they will need to move back ... let's say the pushy people move back. The CM is not going to stand there for the entire parade and make sure the pushy people behave themselves. They have other things to deal with ... other pushy people or lost kids or whatever. So then, the pushy people come back and push through again. So, you find another CM and it starts over. It's not like Disney can inject a chip in a pushy person's head that instantly makes them polite. Nor can they really eject someone from the park for one incident. Sure, those people may have been pushy all day long. But if you were the only one to report it, all the CM knows is that they were pushy once.
Same with the tour groups. I know it's surprising to imagine, but there are actual tour operators that Disney will not allow on their property any more because of how those tour groups behaved. So they have and will deny access to touring prices and deals and such to groups who do not follow the rules. But short of assigning a batch of CMs to monitor each tour group, it's hard to police these groups all day long. Most guests who are bothered by a tour group never report it anywhere but someplace like the DIS. And at that point, it can't be fixed. They don't call over a CM, they don't go to guest relations, they don't complain in the moment. They complain afterwards ... when they (and the tour group) are gone.
People do have a belief that all CMs are all-seeing and all-powerful, but most are not. They're college kids or seniors or people trying to get by on a minimum wage job, and they didn't take any classes in group mentality or chaos theory or psychology or negotiation. Imagine yourself in their position. You're 20 years old, first job. It's hot, crowded, and you see someone not "sliding all the way to the left" at a venue. You walk up there and say to them, "I'm sorry, but I need you to slide all the way over." They refuse. You ask nicely again. They refuse and yell at you that they paid their money to be here and they can sit wherever they darn please. Now ... how long are you going to stand there trying to move this unmovable object? How willing are you to fall on a sword for that?
Disney can only do so much. But if I don't want to spend my vacation angry at people for jumping a line, then it's me who needs to decide that. And I also have to decide to help police the place too, just like I keep track of my purse at the grocery store or my kids on the playground. If I'm not willing to take the time and energy to find a CM, make a complaint or make Disney (not the DIS, but actually writing to Disney) aware of a problem, then I'm kind of asking for the impossible!
JMHO
) so my grandkids will take their kids there. In my experience, when the money is rolling in, disney fills the schedule back in again. Here's to better days!
to have our choices ordered by preference (in case we can't get something) by the 90 mark. That way, we make ADRs once rather changing them 10 times because we second guess ourselves for 3 months.
