Our last time in a studio we had TWO connections. There was the normal one near the table, but there is also the router (black box) which you can plug into. I did not know this but had problems connecting. So the IT person told me to plug into the back of the black box and I did and had no problem connecting. (They were checking to see if the normal connection was not working.) In a one bedroom at the BWV I did not have a connection in the master bedroom, but did in the dining area. I now have a travel wireless router and that works better than being tied to a wall.