WilsonFlyer
DIS Veteran
- Joined
- Apr 24, 2008
- Messages
- 5,166
There *is* a group like this. It's called the Disney Vacation Club Management Corporation. We pay them to run the resorts for us.
If 90% (or 9% or .9%) of us think we need better CS, there already is a mechanism to express that. There is an entire member satisfaction team. There's an email address. There are people who call, talk to members and pass that information along to senior management.
I'm sure if they ran a poll, at least 93% of us would like fee ponies (or free annual passes for those that can't keep a pony at home). That doesn't mean DVC is evil if they don't give them to us, does it?
Name 3 people that represent us on the condominium association (WITHOUT looking it up) aside from DVC/DVD management.