Im sure this is a scam

Dznypal

DIS Veteran
Joined
Mar 29, 2001
Messages
4,036
I’m sure this is a scam but will simply changing my password fix this
In the last several days I’ve gotten several texts from amazon
That’s a a OTP so I could change my password. Problem is I never requested this
I didn’t do anything with the text
it starts by giving the code for Amazon and not to share it with anyone
I plan on changing my password but I should report this to Amazon and if so how
Thanks
 
@Dznypal If you were trying to log on to Amazon and you have extra authentication enabled, that text will give you a code that you need to enter after you put in your username and password. It's called a one time passcode (OTP), I get a different one every time I log in. You can always call Amazon if you think someone is trying to access your account.

Amazon will not send you texts telling you to change your password. Either sign in on the account and access help at the bottom right way down on the page, or call them (866-216-1072)
 
Also I just randomly get these texts not when I’m trying to log into my account
After I got the first time I totally blogged out but this morning there was another text
 

Also I just randomly get these texts not when I’m trying to log into my account
After I got the first time I totally blogged out but this morning there was another text
Once in awhile I get them for no reason, I don't find it anything to worry about since no one can log into my account unless I put my username, password and the code they send.
 
Sounds like someone has partial access or is attempting to get into your account. I've had what you explain happen a lot, sometimes it seems like certain sites refuse to exit or release an open chat they create that I am not participating in, this happens more often with Costco's travel site than anything else. I can still see open windows even though my laptop is saying everything is closed - very sneaky.

I usually delete all my history of cookies and all else except for passwords, force everything to quit then restart, it seems to bounce out most troubles but sometimes it takes days of staying away for it to vanish even though I am forcing everything to quit. I always wonder if it is some kind of attempt at keystroke capture.
 
If you're just getting an OTP via text, that's not a scam most likely. As PP said, what's likely happening is that someone is trying to change your account password. The OTP is an extra level of security to be sure that it's actually you trying to change your password. But the text from Amazon with the OTP is likely not a scam.

Now, if it was a text with a link saying something like "go here to change your password," be wary of that. Anything with a link or asking you to reply directly with sensitive information is likely a scam. As PP said, Amazon will never text you telling you to reset your password (they will send the OTP, though, as I described above).

I would recommend changing your Amazon password. Even though the OTP should deter anyone from getting into your account, anytime there's a possible account breach it's a good idea to change your password. I'm not sure if there's really a way to report this to Amazon, especially since the OTP likely came from them.
 
If you delete your cookies/cache, perform certain types of PC maintenance functions or your PC did certain types of software updates, you will find it necessary to once again sign-into any of the websites you previously used. Not a scam and how most websites work. What IS a scam is if you get a text from any website asking you to 'verify' your password or other similar wording. That website already HAS your password stored and that is what it checks against when you logon. There would NEVER be a reason for any website to ask you to verify your password.

Many website use OTP to insure you are the person actually associated with that account. If you use a different PC or perhaps your cell phone, websites can detect that which is the reason they send you a one-time password to use when attempting to logon. ALWAYS go to the official website when trying to logon.
 
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