if the AP rate isnt available when you booked.....

[PrincessAlways]

I'm glad to hear that you had a good experience in cancelling the reservation. We really should never have had to make the additional reservation anyway. WDW did respond to my email as to why the run around. In their response they only stated my remaining reservation was fine and that I would receive my refund. They never responded to the problem I had in making the reservation on their phone system. THat portion of my email was ignored completely and when I requestioned it no one replied. Maybe they don't care. I don't know. At least we do have our correct reservations and hopefully everything will go smooth. Have a wonderful trip to WDW!!

Thanks! You have a great trip too!! I certainly agree with you that the entire situation should NEVER have happened!! It's like the right hand doesn't know what the left hand is doing!! I didn't receive my email confirming the cancellation yet. It was only yesterday, but you know.....

 

[disneyfan55]

Thanks! You have a great trip too!! I certainly agree with you that the entire situation should NEVER have happened!! It's like the right hand doesn't know what the left hand is doing!! I didn't receive my email confirming the cancellation yet. It was only yesterday, but you know.....

You are quite welcome!

Just to let you know, I haven't received anything on the cancellation either and I cancelled last Wed. Upon trying to check on the reservation I cancelled, however, it wasn't available on the website and I have since been credited back on the credit card. The credit to my credit card took 6 days just to let you know.

I'm glad all this is over with and for the life of me I can't understand all the troubles with doing this.

 

[disneyfan55]

I originally had 1 night at ASsports rack for 99/night. When the AP rates came out, I could not get the 54/night, I assumed, because it was a Saturday for one night only. However, a few days later, I was able to snag a mod for 99/night, same price as the value. I was thrilled. Then one day, and it was one or two days only, like you experienced, ASsports came up as 54 for the one night. I was shocked. I hem hawed... should I snap it up or should I stay put. I decided to stay put at the 99/night mod. Checking now, the mod I booked is a lot more than 99/night, it was coming up 165 today and the value is 99/night. Like I said, I'm so glad I was watching.

I guess the rooms set aside are being booked up!! Glad I did it so quickly.

 

[karentan]

i'm still waiting for the refund to my credit card, today is day ten, just called them and got told by one cm it can take 1-2 billing cycles. 2 months!! so i called back and got told by the 2nd CM (who actually looked at my reservation unlike the first one) that it got processed and should be back "any day now".
keeping my eye on my online banking!

 

[disneyfan55]

i'm still waiting for the refund to my credit card, today is day ten, just called them and got told by one cm it can take 1-2 billing cycles. 2 months!! so i called back and got told by the 2nd CM (who actually looked at my reservation unlike the first one) that it got processed and should be back "any day now".
keeping my eye on my online banking!

That's a long time. When you make a reservation the hold is out there immediately!! My credit took 6 days, but I emailed and asked about it when I told them all the runaround I had to go through just to get the rate as published on site! I would make sure and keep checking. No way should it take that long to give back your deposit. I originnally was told the same even when I wanted WDW just to apply it as an additional deposit to the new reservation I had to make. Good luck.

 

[karentan]

when i initially cancelled my internet made reservation and swapped it to the CRO booking, the deposit was back on my card the next day.
going to give it til after the weekend, and if i havent got it by wednesday theyre getting another call....

 

[karentan]

well i'm glad to say the refund hit my card today, finally got my money back!! was waiting for the money to come back so my credit card is fully paid off.

so now i can really OFFICIALLY say the holiday is now fully paid off!! so i'm going to dance!!

 

[PrincessAlways]

well i'm glad to say the refund hit my card today, finally got my money back!! was waiting for the money to come back so my credit card is fully paid off.

so now i can really OFFICIALLY say the holiday is now fully paid off!! so i'm going to dance!!

Happy to hear it's all cleared up!

 

[MickeyNicki]

I always book my room when I want it and then check the price again when AP rates are released. I have the AKL CL booked in Oct and paid full rack rate way back in Dec for one extra night (the rest of the trip is 40% off). When AP rates were released I called and they credited my card the $95 difference for the one night

 

[princessfionasmom]

I am so excited, I just called and got Yacht club for Dec 5 -7 for $259 a night! I cannot believe it, when I looked on the passholder website the rate listed was $325. I called to get a rate for Boardwalk Villa's and I forget what she said but it was much higher than the $260 rate I saw on AAA.com. But then she told me she had the Yacht Club for $259 a night and I said I'll take it!!! Can you tell I'm excited. We were staying at ASMo but pop warner week starts on the 7th and I told DH lets give ourselves a little early xmas present and splurge on hotel and he said YES so I jumped before he changed his mind. This also makes my life easier because my plan has us doing epoct on the 5th, DHS on the 6th and walking around the boardwalk on the 7th in the am so now it's all in walking distance.