I want a great DreamsUnlimited Agent-recommendations?

[nichollenoyes]

I don't know if it is just me, but I haven't had any luck finding a decent Dreams Unlimited Agent. It seems as though they can't answer simple questions, like can you get your OBC and your Disney Visa credit? Any recommendations would be really appreciated & also please include why you like your agent. Thanks.

 

[Chilly]

I use Kelsie Johnson. She always gets back to me quickly and has answered any questions I have, ringing up Disney to check where appropriate.

 

[Pooh_Friend#1]

I also use Kelsie and have used her for years. She is awesome!

 

[NancyIL]

I don't know if it is just me, but I haven't had any luck finding a decent Dreams Unlimited Agent. It seems as though they can't answer simple questions, like can you get your OBC and your Disney Visa credit? Any recommendations would be really appreciated & also please include why you like your agent. Thanks.

To answer your question - you can combine the Disney Visa OBC with a travel agency OBC, but NOT with other DCL OBC (such as the OBC for an onboard booking).

 

[wishuponastarforever]

DH and I use Michele Snoody. She responds immediately. If we have a question that is new to her, she finds the answer.

 

[pillow]

I was thinking about transferring my res over to Dreams, but I had a bad experience once before, so I've been hesitant. Can one specify an agent when a res is transferred??? Or only if the booking is original? Thx!

Jodie

 

[gailg3horses]

I also use Michele Snoddy and she is wonderful. Answers questions quickly and makes as many changes as your heart desires. I highly recommend her.

 

[dawnedwards]

We also have Michelle and only have great things to say about her.

 

[Deb in IA]

Our DU agent is Tammy Cermak, and she is great!

 

[OrcaPotter]

Curious--how do you contact and work with a specific agent? It seems like you're given a random agent when you send in for a quote ... And I've gone days between emails, which is why I just booked through DCL for my last cruise

 

[gailg3horses]

I believe you can request a specific agent. But once you've worked with one (like Michele), they assign all future inquiries and bookings to the same one.

 

[mommy2tati]

Another vote for Kelsie Johnson! She has been tremendously helpful especially with my upcoming cruise. And if she'll be away for any reason she let's us know ahead of time & leaves a contact in case anything comes up.

 

[PrincessAurora]

I've used Beth for years and she is great.

 

[nichollenoyes]

Thanks for all of the suggestions, I will try those agents. I know that these boards are monitored by DreamsUnlimited, so I just hope that it works out ok. There are TWO agents so far at Dreams Unlimited that I would recommend NOT using!! We are ready to book, want the OBC, and just can't find an agent who is actually responsive. The two agents that I have had problems with are not mentioned as good agents on theses boards. I don't ever want to be mean to anyone, so I won't list the names publicly, but I would highly recommend not booking with them.

 

[txSleepingBeauty]

Good luck. I put in a request for a quote for the EBTA after deciding we wanted a veranda last week. Never heard back from anyone. I went ahead and booked it myself through DCL

 

[jshoemak]

This was my first time using Dreams Unlimited and I have been working with Dorothy Bond. She has been very helpful and prompt.

Jennifer

 

[Fatima1922]

Merrie Thomas is my agent. I think she is wonderful. I find her to be extremely attentive and knowledgeable.

 

[lmhall2000]

If you've already paid in full can you still move ressie? Or if you book a VGT rate, can you use a travel agent? confused.

 

[NancyIL]

If you've already paid in full can you still move ressie? Or if you book a VGT rate, can you use a travel agent? confused.

You can't transfer a cruise once you've paid in full. However, a travel agent can book a cruise with a restricted fare (IGT/OGT/VGT).

 

[MichelleVW]

Merrie Thomas is my agent. I think she is wonderful. I find her to be extremely attentive and knowledgeable.

same here!!