DukeStreetKing
DIS Veteran
- Joined
- Jan 24, 2004
- Messages
- 2,644
I posted a thread a few days ago about not having my DVC dues and monthly maintenance fees deducted from my checking account. Since the 15th fell on a Saturday and the following Monday was MLK day, I figured on Tuesday my account would be updated. Well, as of today the money still wasn't deducted so I called Member Services. The woman I spoke too asked me right off the bat if I've filed for bankruptcy.
Um, no I haven't, I work very hard to keep my excellent credit rating. She immediately put me on a conference call with a supevisor who said my account number must have been entered by mistake. D'oh!! She said the problem would be corrected and there would be no "penalties or flagging of my account" - my words, not hers. She was very nice and very helpful. After I hung up I continued to be bothered by this mistaken bankruptcy issue so I called my guide to ask about my recent add on to make sure those points were still being added. He said my account showed no mention of any problems and the points were still going through the closing phase. He said he would find out what happened and get back to me. I really don't want to get anyone in trouble and I wouldn't have followed up with my guide but it was really bothering me. The upshot is my guide said he would take care of me and I should stop by the next time I am in the area. Hmm, I just so happen to be going to Disney in a week.
I guess it pays to double check your account when things don't seem right.


I guess it pays to double check your account when things don't seem right.