So I'm trying to book my NCL cruise that I want to use UR points and I'm getting mixed info. First call the rep said I could book it with them using my future cruise deposit and then I could use my UR points later when I make my first payment. This matched what others on here said.
I called twice today to actually book it and got two different reps who said that if I book with them even using the future cruise certificate I have to use all the UR points I want to use today when they booked it. I asked what happens when I transfer a booking to them instead, would I then be able to use my UR points at payment and they said no, they'd need the points at the time of the transfer.
Which doesn't make sense because it's not like it's instant, it could be transferred to them and I'd not even know it until they told me. I told the last rep that I was confused because I knew other people that transferred Disney reservations after making the deposit with Disney and they didn't have to make payment at the time of transfer and they could use UR at final payment. So I asked if there was something different about Disney and he just said he'd never heard of that and it's been like this for as long as he knew.
I know a few folks have transferred reservations with Chase right now, but have anyone gotten to the final payment date and were you able to use UR points? I'm getting confused. Even if I get ahold of the first rep who said I could, I'm not sure who to believe - him or the others