AmyAnne
DIS Veteran
- Joined
- Sep 20, 2012
- Messages
- 2,387
For anyone looking to spend UR points on Korean to book delta flights be careful!! I'm in the midst of a fight, Delta flight went delayed causing a missed connection and re-booked us on Hawaiian but didn't but pay Hawaiian! We had to pay $1700 at the gate to board the Hawaiian flight as they said Delta didn't pay them- they only booked the flights! It was our choice not to delay our vacay and $1700 won't break my bank but for anyone looking at this be careful! All 3 airlines are blaiming each other & I'm out $$$$, could be months before this settles out. I know others on here have considered using UR points this way so be aware it could go very wrong. I will update when/if it all settles out.
I am sorry this happened to you. I suspect that Delta does not have a transfer agreement with Hawaiian. DH ran into a situation that sounds like this when he used to fly a certain route that involved a connection on Delta. The connection was pretty short and on several occasions a delayed first flight meant that he missed the Delta connection (which was the last Delta flight of the day). There was a later flight on another airline but in order for DH to be switched to that flight, he needed for Delta to give him a voucher. After the first time that happened, DH asked for the voucher at our home airport if it seemed at all possible that he might miss the connection - much easier than trying to get the voucher at the connecting airport.
I hope Delta agrees to pay, and without a lot of hassle. Let us know how it turns out (and enjoy your vacation!)