mhartman09
DIS Veteran
- Joined
- Sep 9, 2015
- Messages
- 990
I HAVE DISNEY WORLD TICKETS!!!! The agent today was able to cancel the Funjet reservation (he had to wait like half an hour on hold and apparently that is the norm for Funjet) and then booked me straight with Disney! He tried to select the will call option but couldn't and said there was no eticket option so they are being mailed to us (but no extra charge) and I received Disney confirmation email within a minute of when he booked the tickets. The email from Disney contained a ticket confirmation number which I plugged straight into Disney and have assigned our tickets. What a relief! Agent's name was Eno (? I think, it was kinda hard to him when he introduced himself so that's what I heard), forgot to ask what his ext was though. We got park hoppers but he did ask if we wanted park hopper + with water park option so they can apparently book that as well.
So, in order to book Disney tickets with URs just say no to an agent who tries to book you through Funjet and HUCA to an agent who knows how to book you direct with Disney. Clarify at the beginning of your call if they are booking direct with Disney or using a vendor like Funjet. (Will update our Reddit post on this later today.)
ETA: the agent did mention another interesting thing, he spoke to his supervisor who told him Funjet wouldn't send the tickets until 60 days before departure. So that's not something Funjet just says to everyone, it's actual Funjet policy they follow. Potentially disastrous for FP planning!
Great to hear you finally got your tickets!!! Thanks so much for sharing the saga to keep us well informed of this procedure. It will definitely help as I'm considering using URs to purchase WDW tickets soon.