wanderlust7
DIS Veteran
- Joined
- Mar 10, 2015
- Messages
- 4,791
I booked the train for Sunday to Southampton but it was canceled (several trains down the line as well) due to some issue on the tracks. We ended up with 2 Ubers XL to transport the 7 of us with our ridiculous amount of luggage. I've requested a refund from LNER - don't know why its not automatic- and they say they are reviewing and will get back to me within 10 days. The Ubers cost $700, I wonder if this is something that Chase might cover.
Was this a South Western Railway train? I see on their website that you can claim for journeys completed by taxi. Link But if you booked through LNER, it might need to go through them.
I got a refund for our delayed train, but the refund to cc failed, so then I got a check. In GBP. As far as I could tell, it would cost me more to cash the check than it's worth (27 pounds). Hope your claim goes smoother!
I think the CSR won't cover since it has this. Some paid policies might cover it.
"We will not reimburse additional transportation expenses incurred by You other than those described above. This includes the difference in cost between the original fare or any new fare to return home or rejoin the Trip."