Well, P2 FINALLY got approved! He applied on 12/6/2021.
He got the email requesting additional information (proof of ID and FL business address) the next day (12/7/21). Sent requested documents the same day.
Didn't hear back. The automatic message on the phone line went pending a few days later. He tried calling a few times. Didn't have the patience to wait, so hung up while on hold.

Stayed pending for over a week.
Finally got through to someone earlier this week after a long hold time, got transferred 3 times and had to give the same info each time, got texted a verification code twice by different representatives. Later rep kept putting him on hold while she "checked" on something. Sounded like roosters crowing in the background! Was so noisy on her end. When she finally got back to him, she kept saying "hello, hello? since no one is answering, I'm going to disconnect the phone now." Got P2 (DH) so MAD.

He kept replying to her and she couldn't hear him. He said she literally only gave it 10 seconds before she hung up, not even time to unmute if he had used that function. I told him that she probably had to go feed the chickens! Lol.

He was NOT a happy P2. He had enough and was not calling back that day.
Got a NEW email from Chase asking P2 to re-send the info on 12/15/2021. Something about not sending handwritten or expired documents which none were.

Resent all the same documents again on the same day.
P2 calls again today. No wait! After asking all the same questions and verifying some information over the phone and a few times on hold, he was approved for the CIC with a $3K CL!! We can work with that. He asked for it to be sent to him expedited to his business address here in FL (instead of our home address in NY), so we should get it by next Tuesday!
It was painful but successful. It was worth a call in even though his was a sole proprietorship application. It would have stayed in limbo for a least a few weeks if not the full month. It need eyes on the actual application to push it through. I just wanted to know approved or denied, so that I could move on.
Thanks to everyone that held my hand!