1st*toright
DIS Veteran
- Joined
- Mar 1, 2017
- Messages
- 1,082
That's great.I love how responsive SW is to DMs on Twitter! I must have forgotten to change the middle name on my mom’s SW return ticket so her boarding pass had mine, oops! I sent a DM to SW, they asked for a photo of her license, quickly made the change and all is well!
I'm trying to get an error corrected - when i booked our award travel trip to Europe via United, the agent messed up the last letter of my kid's middle name. Literally one letter wrong. I called immediately and asked United to fix it, they vaguely said they would email the other carriers. Hasn't been fixed. I emailed the partner airlines, they said United has to fix it. I tried to email United rewards and they said they couldn't help, I would need to call reservations and there was no way to deal with it via email. So dopey, but I really don't want to be traveling overseas with a kid whose ticket doesn't match the passport/global entry info exactly. Fortunately we have ages before this trip happens, but this is a good reminder I need to bug them again...


Go to first page and answer the questions on the first few posts. Then we can help you once we know more about you.
Sad to be leaving the palm trees and FL sunshine. DS has one more day of freedom before orientation starts on Fri at school. I was supposed to work tomorrow but I think vacation needs to be extended an extra day.