I have NEVER been SO angry in my life! My poor granddaughter..Update pg.2

[C.Ann]

The doctor had given permission (and noted it in her chart) for my DD to have my granddaughter brought to the hospital to see her for a half-hour today.. My DD was very excited and mentioned to the staff on several occasions that she would be coming this afternoon..

So - my son-in-law gets there with my granddaughter and rings the bell outside of the locked door.. (They were going to take my DD to a different area of the hospital for this visit..) Well - this witch comes to the door, flings it open, looks at my granddaughter and shouts at my SIL, "WHAT is SHE doing here? Does SHE have an APPOINTMENT??" Startled the living daylights out of my SIL and of course my granddaughter busted out crying.. Thank God my SIL is the type who can control his temper - he just gave the nurse a steely-eyed look and said, "Yes - it was arranged on Friday by the doctor, it's NOTED in my wife's chart and I believe she has already informed all of you that we were coming.."So - the witch says, "Well - we'll just SEE about that!" - and slams the door in my SIL's face!!!! After a few minutes she comes back, opens the door, and says "Come on.." Long story short, they did NOT bring my DD to a different area of the hospital - although thankfully they DID find an empty group room they could use..

The visit went fairly well until the witch came back, flung the door open and SHOUTED "Your half-hour is up!!" My granddaughter got scared and started crying hysterically and my SIL literally had to CARRY her out of there.. He went right down to the parking lot and called me on his cell phone because he couldn't calm her down.. I thought my heart was going to break in a million pieces! Even my SIL was choking back tears at this point..

When my granddaughter finally got to the point where she was only sobbing and could talk to me, she wanted to know if "that nurse was going to be mean to her Mommy.." I told her no - and even though I wanted to say that the woman was a witch , I just told her that the lady was probably upset because she had to work on Easter and she didn't mean to yell at anyone.. (Yeah - right! NO EXCUSE in my book..) Of course then she wanted to know why Mommy had to stay there so I told her the doctors needed to find out why Mommy slept so much and they were going to try to find some medicine they could give her so she would have more energy.. So she says, "So Mommy can take me to the park like she used to?" and I said "Yes, that's right.." (although I could barely get the words out..) She wanted to know why Mommy was sad and I told her because she was tired all the time and wished that she wasn't.. Her reply to that was that SHE would "do all the housework so Mommy wouldn't get tired and feel sad".. Oh man - what a conversation.. By the time we were done she was okay and I told her she could come and stay with me for as many days as she wanted to next week.. That cheered her up some - but not a whole lot..

Can someone tell me why that nurse had to be so cruel and scare the living daylights out of a 5-year-old? I can't think of ANY acceptable excuse.. Aren't things hard enough for the patients in there without a so-called professional causing a ruckus?

I am SOOOOOO livid I feel like putting my fist right through a wall!!

 

[flrose]

C.Ann-That sure was a very mean spirited person! How can they have someone like that working there? I hope you feel a little better getting some of that anger out and that your DD gets the help and medication she needs to conquer her depression.

 

[iNTeNSeBLue98]

That nurse's behavior was un-called-for. I would have your SIL call the hospital tomorrow morning to report her.
Perhaps she was in a bad mood because she was working on Easter Sunday, but there's no reason to treat anyone, especially a child, and in a hospital, that way.

I hope your DGD understands that she did nothing wrong.

 

[NHAnn]

That's heartbreaking.
I would be mad too.

 

[Robinrs]

That is disgusting. Call and complain tomorrow.

Man, if that happened to my family the only thing that would be flowing is .... well you get the picture.

 

[yourtravelpro]

C. Ann...

I was crying by the time I was done reading your post. I am so sorry you are all going through this. Some people have no compassion, I can't believe a nurse could act that way. You are right, no excuses being that it's Easter and she probably wanted to be with her family. What about your poor grandaughter who wants to be with her Mommy. My heart just aches for her and how much she must miss her Mommy everyday.

I am so sorry, I don't know what else to say but you all will be in my prayers.

 

[rasnlms]

For your Granddaughter and your whole family.

I hope that your SIL does let everyone know about this person's behavior - it was unacceptable.

 

[Serena]

I think I would have a visit with the nurses supervisor. What she did was horrible to that little girl.

 

[doxdogy]

I would most definitely be making a call to the nursing supervisor. My heart just breaks for your poor granddaughter. Hugs to all of you.

 

[KingsFanInRI]

it absolutely infuriates me when "professionals" can't act that way.
If this "witch" has a vendetta she should certainly not aim it at a 5-year old girl. Even if you're not going to be a professional, be an adult. Her behavior is more that reprehensible and she is a pathetic joke not worthy of her title. If I were her supervisor I would bust her down to apprentice candy-striper and put her on bedpan duty for a year so the patients could give her some crapola for a change (can you tell that this ticked me off too? ).

 

[C.Ann]

Originally posted by KingsFanInRI
it absolutely infuriates me when "professionals" can't act that way.
If this "witch" has a vendetta she should certainly not aim it at a 5-year old girl. Even if you're not going to be a professional, be an adult. Her behavior is more that reprehensible and she is a pathetic joke not worthy of her title. If I were her supervisor I would bust her down to apprentice candy-striper and put her on bedpan duty for a year so the patients could give her some crapola for a change (can you tell that this ticked me off too? ).

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Whoa! Wanna come over there with me tomorrow? We can do a "tag team"........................

 

[KingsFanInRI]

My mother, who has been in the medical field for nearly 30 years, says that the person most capable of getting the witch in trouble is your DD's doctor. To have reacted that way in the face of direct doctor's orders is likely to be viewed by the doctor as inexcusable, so make sure that your SIL mentions it to the doctor.
Also, she adds, bring it to the hospital administrator. There is no reason for this behavior.

 

[KingsFanInRI]

if I didn't have to work I'd be there. This witch needs a good pile driver or something

 

[rbuzzotta]

No excuse at all..............coming from an RN!!! Report her deplorable behavior!!

 

[C.Ann]

Originally posted by KingsFanInRI
My mother, who has been in the medical field for nearly 30 years, says that the person most capable of getting the witch in trouble is your DD's doctor. To have reacted that way in the face of direct doctor's orders is likely to be viewed by the doctor as inexcusable, so make sure that your SIL mentions it to the doctor.
Also, she adds, bring it to the hospital administrator. There is no reason for this behavior.

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Thanks for that info.. Coincidentally, I'll be meeting with both my DD's doctor and her social worker tomorrow.. I'll call my SIL later and get a description of who this particular "nurse" was...

 

[Serena]

Good! For someone to be like that to a little child, and in an already scary environment is just hateful!

Can you imagine any patients she's had and how she treated them? It's scary thinking someone like that is in a position of care to people who need it.
Forget about patient care, she needs to empty the trash, because I would be afraid of how she deals with them.

 

[DonnaSue]

As an RN myself, that is inexcuseable and deploreable behavior!!! You should find out the name of her immediate supervisor, sent a WRITTEN complaint, with coppies to the Director of Nurses AND the Chief of Staff AND the Administrator!!! That way, you have followed the correct chain of command, and also let the "higher-ups" be aware of the situation. In your complaint, specify that you want this to be rectified, and you want written notification of the rectification (or whatever!). That should get some attention! But you really owe it to not only your family - but others to put a stop to this kind of unprofessional behavior. There is no room for that kind of behavior!!!

Good Luck!!!!

 

[faithinkarma]

Can someone tell me why that nurse had to be so cruel and scare the living daylights out of a 5-year-old? I can't think of ANY acceptable excuse..

There is absolutely no excuse for that kind of behavior. None whatsoever. I sure hope you do report her.

And you handled your granddaughter perfectly. I used to tell the kids I worked with when a stranger was mean to them, that they had to remember it had nothing to do with them. And when all is said and done they should be grateful they are them and not her. Because they only had to listen to her for a few minutes. the mean person has to live with themselves all the time.

 

[Disney Doll]

As a nurse, I cans ay that her behavior was inexcusable and should be reported.

My recommendation would report it to her direct supervisor, the director of Nursing for the hsopital and the CEO of the hospital. I doubt it has anything to do with working on Easter...we know we have to work holidays, and we get over it. I worked today, and I wasn't nasty to anyone. She's just a nasty witch. Believe me, at least when it comes to my own superviosr, she likes to hear that kind of thing, so she can rectify it immediately.

Report it...you may be doing a lot of people a favor.

 

[Boots]

{{{{HUGS}}}} and prayers being said.