Like I said ^ there, we have no idea what the reasons were and Hula does not report to us. Turns out, based on ForeverWDW's information, Hula had somewhere much more important to be than running a free virtual game's game room. Now, whether VMK management should have had someone else cover, close the room, or make another choice is a different issue. However, that is NOT a reflection of Hula
Hope everyone is okay Hula! I'm sure they were happy you were available to help.