How is MK with no Legacy FP?

[jimandami]

I'm a little confused. Everything I've read has AP holders saying that they couldn't make FP+ selections until they were in the park at a kiosk. I've been booking FP+ reservations for day trips days before we go for a couple of months now using mydisneyexperience. Is my account bugged in a good way, or am I the only one to figure this out yet?

Have you had an onsite stay at any point? If not, you may be the only AP holder who can book FP+. The rest of us needed an insure stay to "trigger" the system, and can now book FP+ for 7 days at a time.

 

[ppjluvsdvc]

Cals Dad - Are you staying on site or have you stayed on site in the last few months? Only if you are onsite or have a magic band from a previous stay can you make the FP+ selections. If this is not the case then you have a "magic" touch. I have not heard about anyone able to do it including me until I stayed onsite.

 

[Cals dad]

We received magic bands from a stay in October. I guess a one night stay at All Star Sports is still paying off.

 

[morethananyonex]

We received magic bands from a stay in October. I guess a one night stay at All Star Sports is still paying off.

Yup. That's all it takes for AP holders to be able to prebook.

You can book up to 60 days from todays date, and I believe you can only hold 7 days at a time. The 7 days may have been lifted already, not sure.

 

[ferd]

Contact them again, this time via email or letter. Don't contact wdw directly. Written correspondence gets to disney corporate much easier/ faster and gets better results, typically. It seems Phone guest services sole goal is the to get you off the phone.

I've had a couple of issues in the past and gotten virtually no where until I sent the issue along via email. Then I've gotten phone calls from disney to resolve the problem.

Thank you for the help. I will certainly try that. After being a long time passholder, this recent stuff has just really gotten under my skin. Maybe I will feel better after writing the email.

 

[nancipants]

Went today. We're Florida resident AP holders. We'd usually use one or two FPs per day, depending on the crowds, so we enjoyed having three set FPs and not having to run around the park to pick up paper FPs and returning later in the day.

I liked it, to be honest. Got FPs for Space Mountain, Pirates, and Big Thunder. The only negatives in my opinion were a long line at the kiosk, and when we returned to Space Mountain the ride was down. We were able to go back at any time and use the FP+ line once the ride came back on (or use FP on another ride). Because of that, the FP line was longer than usual, but substantially less than the 110 minute standby line.

Feedback: I would like for Disney to allow AP holders to book FPs on the app, and increase the number of FPs to five.

 

[morethananyonex]

Went today. We're Florida resident AP holders. We'd usually use one or two FPs per day, depending on the crowds, so we enjoyed having three set FPs and not having to run around the park to pick up paper FPs and returning later in the day.

I liked it, to be honest. Got FPs for Space Mountain, Pirates, and Big Thunder. The only negatives in my opinion were a long line at the kiosk, and when we returned to Space Mountain the ride was down. We were able to go back at any time and use the FP+ line once the ride came back on (or use FP on another ride). Because of that, the FP line was longer than usual, but substantially less than the 110 minute standby line.

Feedback: I would like for Disney to allow AP holders to book FPs on the app, and increase the number of FPs to five.

Curious what time you booked your FP+, if the rides/times you wanted were available, and how long your wait was at the kiosk?

And wouldn't we all love an increase to 5 FP+

 

[lanewinree]

Curious what time you booked your FP+, if the rides/times you wanted were available, and how long your wait was at the kiosk?

And wouldn't we all love an increase to 5 FP+

We (nancipants, myself, and one friend) got to the park around 11 and I think we booked our fastpasses around 11:30AM on what was a surprisingly busy day. The wait at the kiosk was about 15-20 minutes and we probably could have saved time had we not gone to one that was so close to the front of the park, but based on my observations that was more a function of guests needing a bit of extra time to figure out the new system. Expected growing pains, in other words. Despite that, we actually got a really solid FP+ rotation with the three attractions Nanci mentioned:

Space Mountain 12:35-1:35
Pirates 3:25-4:25
Big Thunder Mountain Railroad 4:35-5:35

Like Nanci I was pretty impressed overall with FP+. There are some kinks I'd like to see Disney work out (Add a FP, open up online booking to AP holders to reduce lines at the kiosks), but overall it was a really positive experience. The logistics are mostly in place to make it functional and fair to everyone in the park, just needs a few minor tweaks here and there.

 

[Mommy2Corinne]

Thank you for the help. I will certainly try that. After being a long time passholder, this recent stuff has just really gotten under my skin. Maybe I will feel better after writing the email.

Please do write the email. A Disney "suit" needs to hear your story.

And as a side note, I seriously cannot believe they would STILL not give you a FP for ETWB. I think that is completely bizarre! You'd think the Belle FP were made out of gold or something with the way that they are acting. Sheesh.

 

[disney1990]

I don't know how many people will be driven away by FP+, but it would take a little longer for word of mouth about bad experiences to affect park attendance. Especially when legacy FP still existed in every park except AK a week ago, and offsiters have just seen this week what booking FP+ at MK will be like for them.

Absolutely. This happened pretty quickly and these people all had plans in the works. But look at how many people are changing future plans. I know that I, personally, have several groups of friends that I am now discouraging from coming because they stay off site (at least until we find out how this is going to all play out).

 

[annacali]

I'm bothered by Josh's report that so many rides had what he called "under exaggerated" wait times----meaning the standby line wait times were actually much longer than posted. I could see a single ride being off, but several? Would this be intentional on Disney's part and, if so, why do that? Not trying to be a conspiracy nut-job, so please don't flame me. Maybe several rides showing under exaggerated wait times simultaneously is not unusual? Although I did note that Josh found it strange.

I am actually glad that someone with more credibility than me noticed this! When we were there at Thanksgiving we had this experience with standby lines multiple times---to the point that we simply chose to leave the parks when FP- were gone and standby lines were our only choice. We entered a 30 min posted wait for Peter Pan soon after RD, and waited 60. We bailed on 2 MK character lines (Princesses and Mickey) after we hadn't moved when the 20 minute posted wait was up and it was obvious that we would be there at least an hour. We entered a posted 30 minute line for the Barnstormer only to have a CM walk by a few minutes later and tell us that really it was 100 min, they just had yet to change the sign. Really, from 30 to 100 min before you change the sign? We bailed on that one too.

One thing I noticed during our trip was that the CMs were constantly handing out the time cards to people in the FP line---seemed like either we were given one or the person in front or behind us had one in almost every fP line. I never saw one in a standby line. And the problem with the standby lines---they don't have to be long and outside the building to be a long wait. Peter Pan was not even half full when we entered...but due to a nonstop supply of FP returners standby just hardly moved. It was absolutely maddening!

 

[larryz]

I am actually glad that someone with more credibility than me noticed this! When we were there at Thanksgiving we had this experience with standby lines multiple times---to the point that we simply chose to leave the parks when FP- were gone and standby lines were our only choice. We entered a 30 min posted wait for Peter Pan soon after RD, and waited 60. We bailed on 2 MK character lines (Princesses and Mickey) after we hadn't moved when the 20 minute posted wait was up and it was obvious that we would be there at least an hour. We entered a posted 30 minute line for the Barnstormer only to have a CM walk by a few minutes later and tell us that really it was 100 min, they just had yet to change the sign. Really, from 30 to 100 min before you change the sign? We bailed on that one too.

People in line aren't aimlessly wandering about the park, clogging up the streets and byways, and making everybody feel like it's too crowded...

One thing I noticed during our trip was that the CMs were constantly handing out the time cards to people in the FP line---seemed like either we were given one or the person in front or behind us had one in almost every fP line. I never saw one in a standby line. And the problem with the standby lines---they don't have to be long and outside the building to be a long wait. Peter Pan was not even half full when we entered...but due to a nonstop supply of FP returners standby just hardly moved. It was absolutely maddening!

Wouldn't it be fun if everyone who got a little red card passed it up or down the line?

 

[stairstepmom]

Just left last night, spent yesterday at MK. This was the FP+ kiosk near Diamond Horseshoe at 11am.

We were standing in one spot for about 15 min and the line hardly moved, lots of confused and irritated guests and I swear I heard a CM say "only Disney resort guests can get the bands" in response to passerbys questions a dozen times.

I'll write up a full trip report this week, but even with 4 days at MK we did very little for that length of time. We almost missed our pp FP+ and I could not change it - only late evening slots were still open and we were leaving at 5pm. Couldn't even change town square mickey on the fly, no availability, and ended up using our last slot on Carpets.

We rode Tea Cups with a 5 min wait whereas before we'd grab FPs for Pooh that had a 20 min wait. That pretty much symbolizes the difference between the two systems for our touring.

This was the FP+ return line for BTMRR at 11:45 yesterday - and yes, it did clear for a bit after first tapstiles but then was clogged again at top of the ramp. We waited 20 min to ride with our FP+.

 

[Joe Dirt 1972]

http://api.viglink.com/api/click?fo...902887976406&jsonp=vglnk_jsonp_13903149321606


Everyone sign this PETITION in the link


its about fast pass+ so it can be sent to disney

 

[morethananyonex]

http://api.viglink.com/api/click?format=go&key=debb21522a2ba14b8d7bcbd1910c5bdb&loc=http%3A%2F%2Fwww.disboards.com%2Fshowthread.php%3Fp%3D50528164%23post50528164&v=1&libId=9f332965-1460-4a36-843c-5f8be5b1cc7e&out=http%3A%2F%2Fapi.viglink.com%2Fapi%2Fclick%3Fformat%3Dgo%26key%3Ddebb21522a2ba14b8d7bcbd1910c5bdb%26loc%3Dhttp%253A%252F%252Fwww.disboards.com%252Fshowthread.php%253Fp%253D50528161%2526posted%253D1%2523post50528161%26v%3D1%26libId%3Dc033ef32-c2b4-45b8-920a-38e778e7d474%26out%3Dhttp%253A%252F%252Fchn.ge%252F1hcrGZZ%26ref%3Dhttp%253A%252F%252Fwww.disboards.com%252Fnewreply.php%253Fdo%253Dpostreply%2526t%253D3224162%26title%3Dnot%2520a%2520fan%2520of%2520fast%2520pass%2520plus%2520-%2520Page%252020%2520-%2520The%2520DIS%2520Discussion%2520Forums%2520-%2520DISboards.com%26txt%3Dhttp%253A%252F%252Fchn.ge%252F1hcrGZZ%26jsonp%3Dvglnk_jsonp_13902887976406&ref=http%3A%2F%2Fwww.disboards.com%2Fsearch.php%3Fsearchid%3D46099434&title=New%20Fast%20Pass%20%2B%20is%20a%20money%20grab%20-%20Page%206%20-%20The%20DIS%20Discussion%20Forums%20-%20DISboards.com&txt=http%3A%2F%2Fapi.viglink.com%2Fapi%2Fclick%3Ffor...13902887976406&jsonp=vglnk_jsonp_13903149321606 Everyone sign this PETITION in the link its about fast pass+ so it can be sent to disney

No offence, but a petition is not going to do anything. The only way to see change is possibly by sending detailed comments in to Disney but mostly it's by hitting them where it counts, their wallet.

 

[BadgerGirl84]

Just left last night, spent yesterday at MK. This was the FP+ kiosk near Diamond Horseshoe at 11am. We were standing in one spot for about 15 min and the line hardly moved, lots of confused and irritated guests and I swear I heard a CM say "only Disney resort guests can get the bands" in response to passerbys questions a dozen times. I'll write up a full trip report this week, but even with 4 days at MK we did very little for that length of time. We almost missed our pp FP+ and I could not change it - only late evening slots were still open and we were leaving at 5pm. Couldn't even change town square mickey on the fly, no availability, and ended up using our last slot on Carpets. We rode Tea Cups with a 5 min wait whereas before we'd grab FPs for Pooh that had a 20 min wait. That pretty much symbolizes the difference between the two systems for our touring. This was the FP+ return line for BTMRR at 11:45 yesterday - and yes, it did clear for a bit after first tapstiles but then was clogged again at top of the ramp. We waited 20 min to ride with our FP+.

Ugh, that does not sound like good news for us offsite visitors. Thank you for sharing your report.

Sent from my iPad using DISBoards

 

[Laketravis]

It appears the masters of queuing are getting a hard lesson in queuing.

Let's get more of those guests in the FP line thru so they aren't waiting as long.

Oops, now let's get more of those guests in the Standby line thru so they aren't waiting as long.

Oops, now let's get more of those guests in the FP line thru so they aren't waiting so long.

Oops. We're gonna need more rides.

 

[pilferk]

This was the FP+ return line for BTMRR at 11:45 yesterday - and yes, it did clear for a bit after first tapstiles but then was clogged again at top of the ramp. We waited 20 min to ride with our FP+.

We saw the same bottlenecking on Friday at MK for BTMRR.

And those cms were amongst the ones I asked about the longer FP lines/backups, who indicated they thought it was the increase in time it takes to swipe MB's/tickets at the 2 "choke points" vs collecting/reviewing paper FPs, especially for whole parties/groups.

 

[pilferk]

No offence, but a petition is not going to do anything. The only way to see change is possibly by sending detailed comments in to Disney but mostly it's by hitting them where it counts, their wallet.

...and by filling out those guest surveys they send you, post trip.

We're filling out ours, right now.

 

[Laketravis]

We saw the same bottlenecking on Friday at MK for BTMRR.

And those cms were amongst the ones I asked about the longer FP lines/backups, who indicated they thought it was the increase in time it takes to swipe MB's at the 2 "choke points" vs collecting/reviewing paper FPs, especially for whole parties/groups.

Yes, but the experts tell us that those lines move very, very fast.