How does online check-in work?

[Rosanne]

Do we pay the balance then? (Pop Century) Can we use Disney Gift Cards towards the balance?

TIA!

 

[doleddanielle]

For online check-in, you set a credit card to use for incidentals and any balance left on your stay. There's not an option to use gift cards online, so I would call if you'd like to apply them towards the balance. Prior to check-out, you can take the gift cards to the front desk to pay towards the balance. I know that they're encouraging everyone to use online check-in, but in the case that a CM can't apply the gift cards over the phone, I'm sure they'd be happy to assist at the front desk.

 

[penel3]

With online check in, how do I authorize who and who does not have charging privileges?

 

[doleddanielle]

With online check in, how do I authorize who and who does not have charging privileges?

There should be an option to set up a PIN for those you want to have charging privileges.

 

[penel3]

There should be an option to set up a PIN for those you want to have charging privileges.

All it says on mine is that PINS are all set? With no option to make any changes, like if someone doesn’t remember their pin, lol. So are they using previous stay data? We were there in August 2019 with 3 of the 4 from this trip.

 

[doleddanielle]

All it says on mine is that PINS are all set? With no option to make any changes, like if someone doesn’t remember their pin, lol. So are they using previous stay data? We were there in August 2019 with 3 of the 4 from this trip.

Yes, they use the same PIN each resort stay since it's based on your account. You can reset the PIN for yourself and any guests on your account through the MDE app. Just go to your profile, scroll down to Payment Method, and there should be a button on the bottom that says "Set Room Account PIN." Clicking on this will allow you to reset any PINs that had already been set.

 

[penel3]

Yes, they use the same PIN each resort stay since it's based on your account. You can reset the PIN for yourself and any guests on your account through the MDE app. Just go to your profile, scroll down to Payment Method, and there should be a button on the bottom that says "Set Room Account PIN." Clicking on this will allow you to reset any PINs that had already been set.

Thank you!! I was trying to address it through the check in screen

 

[buzznina]

If you have a RO reservation and a CC on file, then they will charge your CC first thing in the morning (05:00ish) on the day of check-in. If you do not want them to do this then you should call and payoff your reservation balance with your GC's before check-in day (this is what we do). You could also stop in the lobby and have them void the charge and then pay using GC's but sometimes this can be a bit time consuming especially if you have a CM that rarely does this. Also, if you have a bunch of GC's then I would combine them using the disneygiftcard site, to make it a lot easier to pay.