How do you do a resort room request these days?

erinch

Parsing the same ee cummings poem for 20 years
Joined
Mar 22, 2001
Messages
3,452
I know this must be covered a ton of places, but can’t find it. We have a stay in April at AKL deluxe studio savannah view, Jambo house. I am one of the odd beasts who like as far from the lobby and out onto the savannah as possible.how do I communicate that these days?
 
Chat via the WDW/MDE website (not app) or call the resort reservations number.

Some people use an online service.
 

I don't know if it was the method I used (Email), but I just came back from a split stay and in both resorts, I got just the opposite of what I'd asked for. A my first resort, my only request was for "upper floor" and of course I got the first floor. On my second stay, Kidani, I asked for "near Timon elevator, and "the side of the resort closer to Jambo House" (knowing I'd want to go there to eat and their van is not ECV accessible). There I got the side with the Rafiki elevator, actually closer to the Pumba elevator. So now I'm zero for 4 as far as getting any of my requests at Kidani. I'm thinking that maybe whoever it was on here that said "Don't make requests" may have had the right idea.
 
When we reserve thru Disney we call to make our reservations.

We make our requests when we reserve.

We usually call 3 or 4 weeks before check in to make sure our requests are still visible on our reservations.
 














Save Up to 30% on Rooms at Walt Disney World!

Save up to 30% on rooms at select Disney Resorts Collection hotels when you stay 5 consecutive nights or longer in late summer and early fall. Plus, enjoy other savings for shorter stays.This offer is valid for stays most nights from August 1 to October 11, 2025.
CLICK HERE













DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top