We've eaten at B&C maybe 12 times. On all but 2 occasions, the burgers were great. On the other 2 visits, both during the same trip, the burgers were very dry and over-cooked. We discussed this with the staff and apparently, they were not happy with the particular grill cook that worked during both our visits; they advised us to stop back on a different day of our trip when another cook would be working - we did, and the burgers were great. I hope the over-cooking grill person has improved, should we run into him again. For those who report less than great burgers at B&C, I wonder if they had the not-so-good cook?