It was a special area that people could wait in if they arrived before their room was ready, or if they stayed past their check out if they had a late flight. You were given a one time use key card to enter and it had a small seating area and a shower. Lockers that had a 1/2 hour time limit while showering was also available. This room has not been open since they reopened the resort from Covid. We did not use it on our trip 2 years ago because it was very crowded. We just ended up going to the beach and sitting there while waiting for our room to be ready.