We had a 4:00 "linner" at H&V and we were on the DDxDP so I didn't think too much about booking. Thought it would be adequate. I didn't go in expecting anything special Just a buffet that would fill the need. If I had paid out of pocket for this I'd have been really miffed.
I can tell you exactly what was yucky to me. The floor was sticky, carpet was dirty, the table still had a smear of something that looked like chocolate pudding on it, there were crumbs on our seats, the server showed up three times. Once to take our drink order, once to bring our dri nks and once to bring our check. No refill on drinks though I did flag down someone else who got them for us, the carving station meat was gristly, the vegetables were soggy and over cooked, the salad was half wilted and a bit warm and tasted as if it has been poured out of a bag that had been kept a day too long.
And the bathrooms were....well let's just say not up to Disney Standards.
I think the way I can best describe it is that I had a teenaged boy with me - the kind that can eat anything and lots of it as teenaged boys are known to do - and he was also unhappy.
I think part of is that this place caters to the preschool crowd with the character meals and that's great. I love preschoolers but they are sticky and they just cant hose this place down enough.
However, we are eating there this trip because of the new Oso addition. My DS LOVES Oso and is so excited to meet him. I figured it was worth the use of a TS credit. 
