Help with booking ref number.

[Andrew*A]

Hi,

Can anyone shed any light on this problem?
We have booked our holiday with Travel City Direct for November 2013. The 180 day window for dining reservations is closing in. I have tried to put our booking ref number into the Disney website, but it states that it isn't recognised.

I appreciate that Travel City will be using different systems to Disney, but how do I get a ref number that will be recognised so that I can make dining reservations and also use with the My Disney Experience App?

Thanks for any advice.

 

[thestevied]

I recently had this problem and today is my 180 day mark. I called disney and said my reference number wouldn't work on the website until the 180 day mark.

I found it was accepted around a week earlier though, at about 187 days. So try it then. Should be fine.

 

[orangetiggs]

Your tcd ref wont work you need to contact them to get the disney ref number and advise them its for adrs and they should give it to you

 

[Andrew*A]

Thanks. I assume that this must be a common problem for people who have booked via a non Disney Travel Agent.

 

[mackay_j]

I had mine and still had problems with the booking system for ARDs - easiest way round is just too book them without your Number using an email address- It dosen't make any diff when you are out there even if you are on free dining- The only diff will be that you don't get the +10 days (think its 10). so if Xmas/ new year / 4th july / halloween dates you may be best to phone and book those (we phoned 4th july in at 180+10 ) but just did the rest using our email at the 180 mark.