HELP! Reservation not in my name

[chrispoponak]

I am renting points for a reservation beginning on Sunday, June 22. I have the reservation sheet from MS, but the reservation has the member's name on it, not mine. When I show up, will I be able to check in, or should I get the member to call MS and change the reservation details?

 

[GAIL HAYDEN]

I would call the member and have it changed. It needs to be in your name or at least have you listed as the person using the reservation.

 

[InstImpres]

As Gail said, defenitely contact the member. Also, make sure you have a way to reach the member at whatever your check-in time is (cell phone, etc.) I had an experience once where for some reason, the change didn't happen in the computer. I got a call from the front desk and had to approve the change in order for my guest to check in.

Enjoy
Sandy

 

[jcanary]

If your name is not somewhere on the reservation you will not be able to check in. If needed have the member call the front desk, since MS is closed on Sat and Sun and make the notation.

 

[chrispoponak]

We took care of it in time. Thanks for the advice.